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I did contact them, and they responded after I posted this. I'm not bashing them, I love the bike, but I need the fenders to be secure! And for sure I know tape is not the answer, but I did that so the fracture would not get worse until we figure out the real fix. They are going to take care...

I purchased a Cannondale Adventure Neo 3 EQ last year. I spent considerably more than some other ebikes because I wanted the quality of Cannondale. I LOVE my bike, however, there is a major problem with the fenders. I thought the fact that they were some kind of plastic was state of the art...