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Not drop shipped from China, but shipped from WA in a well crafted makeshift box. Installed pretty quickly, I had removed the original wheel/motor in anticipation. And it solved the issue!!! 1 month after my bike originally shipped, I got my first ride unencumbered by breakdowns! I took a...

So, it was June 29th that Cory said he's send that motor out. Looks like delivery is scheduled for July 12th. The other parts I had in 2 days, yet this one takes 2 weeks? I guess the 3rd strike is not a Priority. At this rate, if the motor doesn't fix it, and they need to replace the bike, I...

Wow. So the part didn't ship last week... I see that a shipping label was created on Fri the 1st (Cory sent a "A shipment is on the way" email), but they didn't get it on the truck Fri, so it has not entered the UPS system yet. Also, looks like this one is shipping UPS Ground. So I won't have...

Good comments and advice today, thank you. I agree, a new bike would be appreciated at this point, and I see they are down to 8 in stock. I asked that they please at least hold one until I can install the motor, and see if it solves the issue. I have, of course, unplugged and checked every...

LOL, I breathe plenty deep. Threads like this have helped me, when someone else has already had the issue being diagnosed. I am not having a fit, I am typing and communicating quite calmly. Sorry if I came off as all agro or something? Latest update, new wheel/hubmotor assembly. If that...

Today I spent time installing the new LCD display that they sent. Well it wasn't the fix. Just like the controller replacement, it worked properly for about a mile. So, with much frustration, I left another message with tech. I am in disbelief that this still isn't fixed, and that it seems we...

New controller arrived today, and unfortunately did not solve anything. Same issues. Even less reassuring, they have "never had anyone experience this problem before". They told me the only other thing it could be is the LCD display, so they are sending a new one. They also said, it could...

LOL, I guess your bike probably worked from day 1. Twice as much is a lot more, but $1600 is still not a small amount for me. It just seems a reasonable expectation that the person answering the tech support line might be willing to offer tech support. But if I am to factor the experience above...

That is helpful, thank you. The RAD Owners Manual suggests otherwise, by giving a "max" or "top" speed at which the assist power will cut out if reached. According to what you are saying, the Pedal Assist 1 power might remain at around 240 or lower, all the way up to max speed, if I was pedaling...

Thank you for the reply. I'm not sure if it thinks the brakes are activated, it seems to "kick" back & forth between regenerator and motor, then just cuts out. Also, I'm not sure what would cause it to give unlimited juice at pedal assist 1, rather than having a top-out speed? What was the...

So excited for my new Radwagon! Assembly went great yesterday, then a 5 mile ride which was awesome. Today, I can't ride more than a couple minutes without the hub motor kicking in the regenerator, which acts like brakes are grabbing, then the motor stops working. Checked all connections...