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Before replacing motor make sure its not faulty freehub causing back wheel to drive motor. Remove chain is best way to prove it. Given you have 2 bikes doing same thing I'd approach shop you bought it from see what they come back with. A SW upgrade maybe all that is needed.

Cube is better spec bike with considerably more powerful motor and wider gear range both of which you will appreciate if carrying or towing heavy load. The Cube's 85nm CX motor is worth 2 extra gears when climbing compared to Vado 50nm. I prefer the Cube's simpler purion display while others...

Sounds like packing which comes with bells, lights and most other accessories that clamp to handlebar. Cheap bell is likely to come with it.

That ain't true, most cheap bells are waste of money. Bells that make decent noise in all weathers and look good are hard to come by. My guess is Gazelle use similar that was on my wifes last european bike. Great bell and only place I've found them is on european websites with high freight costs.

Local bike shops here rarely have bike stand inside or even outside for customers. The occasional inside ones are old and not designed for MTB tires or disks. Luckily my commuter has kickstand. One is through 2 doors and up few steps with nowhere outside to lock bike up. Don't visit that shop.

Only has 265% range eg 11 Only has 263% gear range compared to 11-46t cassette which 418% and only rated for 65nm of torque. Can't lower the overall range by using large rear sprocket either as this will exceed make torque rating. These IGHs were designed for commuter bikes not offroading...

2x Moustache Xroads (2&5). 12000kms and 3.5years old. Excellent bikes, very impressed with rear wheel quality had no busted spokes in this time. Only complaints are dim tail light on mudguard not up to commuter standards. I've added extra one to back of rack. Entry level MT200 brakes on Xroad...

Being new bike the shop be able sort it under warranty. If mail order then good chance Alivio hasn't been setup correctly or damaged in shipping. I'd start with Youtube videos on setup derailleur. While Alivio isn't high performance derailleur they are top of Shimano 9spd range definitely step...

Throttle won't help as it doesn't provide more power. Hill climbing comes down to power and gearing. I ride a different bike with same motor and climb some serious steep hills with ease. Surprised you are struggling on moderate hill with current gearing. If 1st gear and Turbo isn't easy enough...

Try test riding some of quality ( egSpecialized, Trek, Giant) full suspension emtbs. You don't need to be MTBing to enjoy their suspension. Between their low gearing and powerful motors there is nothing they won't climb with ease. While not step through frames their dropper post does help when...

When it comes to low maintenance can't bet middrive motor with belt drive and internal geared hub (IGH) eg Gazelle 380. The additional purchase price and extra weight are worth it compared to high maintenance derailleur drivetrain,which is lot more expensive in parts and labour to maintain...

My Moustache Xroad 5 came with metal pedals with moulded flat pins similar to Race Face Rides. Excellent trekking bike pedal that doesn't bite me in shins like may MTB flats and work well with trainers. Wanted same pedals to replace crap plastic ones on wife's bike but Moustache dealer was of no...

While I'm fan of low maintenance cycling with belt drive high on wish list, down side is Enviolo hub adds couple extra kgs which maybe an issue if you need to lift bike on regular basis. If you buy Trek see if you can upgrade charger from 2A to 4A. For overnite charging 2A is fine, its lunch...

If it's side release looks like they are interchangeable. Still best to check with shop before buying. https://www.giant-bicycles.com/md/energypak-400-500-side-release-battery

Sounds like ebike uses cheaper cadence sensing. Torque sensing especially on middrives give lot better control in lower power levels. High power levels are still issue in low speed tight situations. The issue with cadence sensing is power levels are typically speed limits eg 10, 15,20kmhr. No...

Thought Bosch kept tight control on their spare motors. Wouldn't supply one without information on bike it was being fitted to and demanded old motor back.

Should be able to see if rotor is bent by viewing it through caliper. If not bent then try bleeding brakes. What band and model brakes are on bike?. Had problems with cheaper Tektro models, ended up binning them and fitting Shimanos.

Worth watching some youtube videos on chain maintenance and brake pad replacements. You should be able to do both of these. Worth owning chain stretch measurer to monitor it. Derailleur shouldn't need adjusting unless its taken a knock. You may need to adjust cable tension at shifter...

The three simple ways to extend range are 1) keep speed down 10-12mph is good target. 2) Topup the battery at a cafe, will mean buy lunch, not always a option for some rides. 3) Buy 2nd battery.

We quite often go on group rides with leader setting at leisurely 10-12mph pace. Most riders are using eco or tour with 30miles rides well within everybody's battery range For couple rides my wife and I ride about 12-15mph and typically in tour mode.