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I managed to get the spider 122-9AP13-01V https://www.giantbikespares.com/Giant-Spider-for-10_11s-AP13-A6061-T6-BLK-w_o-chainwheels--122-9AP13-01V/product_detail/3-48147 This is two speed spider but the outer hole set are on the same q-factor as the original chain ring and then lets you fit any...

I have a 2021 Stance E+2 which has the Syncdrive sport motor. I would like to fit a larger chainring but I am struggling to find a ring or spider that fits the shaft. The Syncdrive sport has a 30mm diameter shaft whilst the PW series motors seems to have a 33 mm shaft. So the standard...

I fed it down the down tube behind the battery then under the motor (I removed the plastic cover under the motor). Then out the hole at the back with the rear brake pipe an up the a carrier onto the back

For anyone wanting to fit lights the connector types (at least on a 2021 Stance E+2) is a JST02R-JWPF-VSLE (2 pin but you may have to buy an assorted set) and you can buy them from various places including amazon...

My spare charger arrived today at the Giant store (Bristol UK). Its already packed into the carrier to take to work on Monday.

Yes I did see that, I was doing the man maths on whether it was better value to buy a 625Wh battery and only charge at home but it wouldn't be enough in winter and there doesnt seem to be a market in used batteries to get rid of the 500Wh. If the Energypak plus bottle bracket battery fitted a...

Thanks for the link but they didn't list the right charger and they don't seem to answer their phone. After a bit more fruitless phoning around I found that it has to be a Giant branded store to actually get soemone who knew how to order stuff, even then I had to supply proof of purchase...

I am trying to buy and extra charger so that I can have one at work. The 21 model Giants use a 5 pin d-shaped connector and I can't seem to find this type of charger anywhere. LBS directs me to the Gaint website which shows pictures of chargers but no way to buy them. Online retailers seem to...

Thanks for the advice, all fixed now as I have mastered the technique. It turns out the battery has to be pulled out at the same time as turning the key as it is sufficiently stiff that it won't drop onto the safety catch without help. This was complicated by an initial issue that the key...

Any advice on a very difficult to release battery on Stance E+. Its a brand new bike and the dealer is a long way away so I can't easily take it back. The key will turn a bit but not release, after lots of attempts it eventually engaged and I was able to release the battery. I lightly...