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When anger rules, and a very serious "buyer beware warning" is sent out, there is a possibility of incalculable damage, that can affect a lot of people and families, not just future buyers. Doors shut, Minds shut, and the buyer (at best) becomes the last in line for a refund. Mistakes were made...

Ahhh, communication, and so then a necessary reply to an understandable but rare occurrence, a catharsis....thank you.

PREFACE: I have been waiting for the build and delivery of my Hydra for some time now, so I understand the frustration and anger involved, the following is not a criticism rather some thoughts that helped me understand the overall situation. I have been involved in the wholesale retail business...

Faith is what you have when you go to church. I can't possibly know the problems associated with building dozens/hundreds of Bikes, and I don't need to know them. I do think that I should know a realistic build and delivery timeline. To just ignore e-mails and phone calls, after waiting over 6...