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Well I definitely recommend callings sales....support did nothing for me. One call to sales and they looked at my extensive thread with support and they were like uffdah...how bout' we send u a brand new bike...just had to box mine up and once FedEx picked it up they sent me a new one...works...

When you call....select option 1 and talk to sales. They are super nice and respond to all e-mails....I futzed around for 3 weeks with their tech team and got nothing accomplished....

I had no luck with tech support and finally pushed option 1 for sales...they answer right away and are very nice and willing to help....they are sending me a new bike...after 3 weeks of horrible service with tech support....should have called sales a long time ago...live and learn.

Hello, I am looking for a replacement ECU for my Ripcurrent. Does anyone know where I can find one? This bike is brand new and has not worked since I got it. I have had nearly no contact from Juiced about this issue and am now trying to resolve it on my own. Thanks!!

I guess....they sent me an e-mail saying they would send a new torque sensor whenever it was available. Problem is, I don't think that is the problem....since it works fine until I reach a stride of 15 MPH and then it starts fading out....sounds more like an ECU issue to me...but we'll see. I am...

This sounds exactly like what has happened with my Ripcurrent. It rode like a beaut' for the first 10 miles and then the PAS will cut off when I hit a stride of 15MPH and not work again until it rests. All test show it to be in good working order. I have only had the bike for 2-weeks and have...

Thanks for the reply. Man, I have checked every single wire...removed the ECU....everything looks great. I too was thinking a faulty ECU, but then the throttle wouldn't work...which it does...without error. The bike functions perfectly until I get to stride at about 15 mph and then it starts...

Great, so they are going to ignore me for 14 days and then refuse to replace the parts.... that's complete crap.

Hello, I have seen this question asked numerous times on this thread, but never any resolution. Basically I have just purchased a new Ripcurrent from Juiced and it has not worked since I got it. The throttle is fine and at the beginning of a ride the pedal assist works. However, after a few...

Hi. Did you ever get this resolved? I am having the same problem on my brand new Ripcurrent. I have literally taken the bike apart and put it back together again and have not found anything obviously wrong. I am beyond frustrated as I have not had any resolution from the support team at Juiced...

Did you ever get this resolved? I have had the same issue with my brand spankin' new Ripcurrent. I have done every bit of trouble shooting there is and have taken everything apart and put it back together again...there is no obvious issue. I am totally going crazy with frustration as I have had...