Search results

I would for sure. Sadly, I purchased the bike through Indiegogo last September and credit card disputes usually have a time limit on how long you can dispute a charge. I suppose I could reach out to Indiegogo, but not sure about how that would work out.

Update: Asked support for response on the refund on the July 28th. Got a response Aug 6th after posting on their social media. Didn’t answer my question regarding refund. The bike was sent out and signed for by Juiced on Aug 17th. I emailed on the 18th to ask about the refund. Support hasn’t...

I just got a response to my previous emails, though it didn’t address my question regarding a refund. I hope that your bike gets sorted out. It‘s wild to spend so much time trying to get a failure on the seller’s end resolved. It’s like eBay. I’m a bit peeved that they are partnering with people...

OP Updated

Same for me. I haven’t heard from support since the 23rd. 😑

Just a quick update: Followed up with customer support on the 25th and the 28th. Have yet to hear back from them — answering the question about receiving a refund. Bought a bike box and will be shipping out the bike this week. Hopefully this will wrap up by September.

I ended up adding a note on the original post to comment on the repost since the new post has a newer comments and left the old one for reference. Is there a better way to capture what was already said? Maybe it would be possible for a moderator to combine?

Hi EBR! I wanted to share my Juiced experience: I purchased my HyperScorpian through the indegogo campaign. I received shipment July 16th. Upon receiving the shipment, I noticed the rear view mirror mount point had it’s enamel chipped, it was missing a front fender, and after around 10min of...

Hi @wings02. I posted my experience HyperScorpian Experience on the forums earlier today. I can confirm that people are still having issues with QAQC and support. I too like the look and the promise of the bike, but haven’t had a great experience thus far. I think if you get a model that’s been...

Yeah totally agree. I suggested that they could use a third party contracted through Juiced to ship a replacement. They would then pick up the defective bike and replace it with the new one. This is a similar warranty replacement strategy that companies will use with large televisions. It...

*Comment in Repost thread Blue HyperScorpian Repost* — Thread to be deleted or archived Hi EBR! I wanted to share my Juiced experience: I purchased my HyperScorpian through the indegogo campaign. I received shipment July 16th. Upon receiving the shipment, I noticed the rear view mirror mount...

I can echo the OP’s position. The QAQC seems to be lacking. I purchased a blue HyperScorpian via indiegogo. Received the bike July 16th. Immediately emailed them about a chipped rear view mirror mount, a missing front fender, and the motor quit working after roughly a 10min ride. After sending...