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I traded in for the Allant+ 7. I got a decent trade-in value, and Trek simply stands behind their bikes better than Giant does. First impressions are that the Giant has better take-off torque, with the Trek taking 2-3 revolutions of the cranks to really boost the bike. Also, the Trek is a...

Kenji, your experience is what I expected. All the reviews I read were positive. My test ride on the bike was positive, and when the bike works it is awesome. It's great on the road and on gravel. I ride it in eco+, and I get 60 miles to the charge, like you do. The torque is a real plus...

Nice!

I know what you mean. I'm trading in the Explore to get the price down to a more reasonable level, but it's still about $3000. I looked into, but never tested, the Specialized Vado 3.0. It has suspension (an upgrade from the Giant, which is a plus) and is about $2700. It only has three...

I'm 90% certain I'll be getting the lower-speed Allant 7+. I am a fan of the EMTB mode, but I wonder how much it affects battery life. Have you had the new mode long enough to make a guess?

Yep--that sure fits with my experience. I hope your repair experience is better than mine was. I can't say how important having a good LBS is when something goes wrong. Mine has been awesome. They gave me a great deal on the bike from the beginning, and their followup has been all that I...

Well, time for a different bike. I was riding home from the store, and the right pedal dropped off--the crank arm was stripped out at the pedal attachment. LBS says they can't get parts. Seriously?

I've had no end of trouble with Yamaha motors (Giant Syncsport). Granted, it's only one bike--but five motors in a year? I'd be wary until some long-term reviews come in.

LBS finally heard back from Giant, and Giant is acting like a bunch of corporate a@@holes. They wouldn't believe the LBS tech, wanted him to provide a video. Then, they agreed to a new motor but would not cover the labor. Finally, they agreed to cover the labor (which the LBS had to eat last...

I was wondering about the motor mount myself, but the odd thing is that I get the creaking noise when I stand up in the saddle. Since that shouldn't move the motor in any direction but straight down, I wouldn't think it would cause the creaking. Also, the tech said the mount was lubricated and...

I did a ton of research and decided to buy an Explore E+ 3. It was exactly what I needed, given my physical situation. I truly like this bike, but it has been no end of trouble and my LBS has been unable to resolve my problems. They have tried to contact Giant multiple times, but have had no...