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If a company doesn’t respond to emails, chats, repeated phone calls, actively sends you a dozen DEAD LINKS, it is DEAD. What else would you call this? Gone on vacation? Lol! Calling ME irresponsible is hilarious. Wake up man. You sound like a shill.

I did go on the website, the dealers don’t exist, at least not in Vancouver. The links are all dead, customer service is non existent. This is a dead company, at least in the Vancouver, B.C area. The fact they have no dedicated forum on this site tells you a lot, as almost every e-bike company...

The problem with envo is finding a store or a person you can talk to. They list a store in Vancouver where you can supposedly buy the Stax bike but no one answers the phone. Tried multiple times. Found a repair shop in kits that sells some of their bikes but they don’t sell the STAX. There was...

A thank you note? Old news? You have a great sense of humor, I’ll give you that. I suggest a stand up special on hbo. I’d pay for that. First of all, the horse isn’t dead. Rize is still around. Also, being sent the pads is news, as is my decision to not send them anymore free ad material. This...

Lol! You’re still asking why we would NOT send them a great picture, and a slogan, on top of the tons of free advertising I already gave them? Good advertising takes talent, and it should not be free. At this point, Rize should have contacted me after all the free video ad work I’ve done for...

So you think I should never have mentioned that they sent me free pads? I didn’t have do this. It’s a favor to them that I mention it. Like I said, why leave it a mystery? The other comment regarding fear of confrontation is interesting. Who knows what a company thinks until they actually tell...

I received 2 pairs of tektro pads in the mail last week. Sent by rize, from local office. No note included. They were not in any kind of packaging, just tossed in, naked. I surmise either: 1) they watched my rize videos and noted how much negative publicity they were getting in comments and...

I find this baffling. Rx pro is their top of the line bike, with throttle, but it does not have cruise control like the lower priced leisure.

Even the expensive replacement for tektro pads that the bike shop sold me (kool) were terrible. The first pads they put in on another bike (jagwire) were fine. The next pair (kool at $80 a pair) were garbage. The mechanic was also useless (Italian guy at reckless bikes on Davie street...

My battery is fine. Just entertaining the idea of an extra one for longer trips. Hoping to find an LG like the original.

Rize sells the 19 ah lg battery for 900 cad. There must be a cheaper source.

Message taken from Facebook rize Owners group. Not a happy message, but at least Mark was fired. So many complaints about this guy. I posted here many times about my phone calls with him and his outright refusal to accept responsibility for the bad tektro brake pad issue I, and many others had...

don’t expect to hear from rize if you used email. They don’t answer. Yes, they supply Canada and US. There are two versions of leisure bike on the cad site: one has 750 watt motor, smaller battery, the other has 500 watt motor but 20 Ah battery.

Canada doesn’t regulate bikes to 500 as you can buy rize bikes at 750 or 1000 watts. Many companies sell bikes with 1000 watt bafang motors. They get away with it because they sell them at these higher wattages with ‘off road only’ stipulations. It‘s up to you to unlock them for above 32kmh...

Someone told me you need to charge the battery after every ride, regardless how much it was used. Example, battery at 60%, charge it again. Why? I never heard this one before. Can anyone verify? From what I read, lithium batteries do not need to be charged after every ride, only when they hit...

Wow. So now they are admitting the pads are contaminated. Every person, including myself, who has contacted Rize about these noisy pads (Many on my YouTube channel as well as FB owners group) has been met with the answer “The brake noise is completely normal for our bikes. We will not cover...

We are talking rx. It may be adjustable on other brands but not the rize rx. Op mentioned that the company changed their claim of 3-5-9 assist to 5 after he asked about it.

No. The pas is max 5, no difference between eco and sport. You cannot change this in the display.

hmmm. My rx is very quiet. but our leisure rear hub 500 watt, you can really hear it when it starts up , but then it gets quieter. You should make a video of the noise.

19.2 ah battery. This is around my fifth battery charge on the bike. Hit 100Km today. This is over 5 trips. 98% of riding at pas 1. Throttle used about 3 Minutes. Weight: 177 lbs. August 3- ubc heavy trails 38km, battery 65% August 5 - Stanley park trails and road 17.9 km (total 55.5) 55%...