Search results

Yes, I agree with Flatsix911, I bought the Badass unit for my 2018 Full E and it works like it should. It’s great and I recommend it. The downside is that it doesn’t fit my 2020 Trance E with the relocated sensor, as stated above, so I’m sure there would be a great market if someone out there...

I’m sorry to read your report regarding an update - I don’t think you have been well looked after by your bike shop. I have 2 Giant ebikes. The oldest one is almost 2 years old and came up with a service icon on the display. I asked my dealer to look at it and he did a firmware update on the...

Yep, I’m agreed,the app leaves a lot to be desired. So after the firmware update and re learning how it is configured, I have re-set my power levels so that I do 90% of my riding in level 1 or 2 and get on with it, and ride manually (ie. not using auto) I don’t use the app anymore. To...

Samsung Health - cycling Works for me

My experience with this app is similar to yours -I don’t think it is very accurate. I use a much better health/exercise app on my samsung cell phone. I think that is supported by the number of negative posts on this subject here on EBR. It would appear that the firmware/software is under...

Yes, sorry for going over well worn territory, I’m new here. Also stating the obvious, what a piss poor effort by Giant for releasing such a poorly developed app and software - for goodness sake, one of the worlds biggest bike businesses and such a crap tech experience that lets us owners and...

Hi, I did a firmware update yesterday on my 2020 Trance E+ 3 and have just had my first ride. I now have a functioning walk mode - it didn't work previously, thats good. Now when I power on, it defaults to Auto mode, and it's a different, no so good, Auto. It now feels slow and like it's...

Oscar - I’d be interested to know your thoughts on the Thule rack now you’ve had it for a while - I’m thinking there may be one in my future. Thanks

Brownie - my bike is the rubber button pad rather than the display screen (my old bike) - which I miss the info that display provided. By the way, never an issue with water 9or anything else) with my 2018 Full E - damn good bike, only replaced because I wanted a large frame I'm just back from...

Hi Strongsnz, I have the same bike, 3 weeks old, I have smart charger also. Love it so far When 1st plugged in, I get a solid red light for about 3-4 seconds and then it flashes green while charging, until solid green shows full charge During charging the handle bar control doesn't light up even...

Hi folks, I‘m brand new here and while in lockdown in New Zealand, am loving the info here. I’m on my 2nd Giant ebike having bought a Full-E in 2018 which has been great. I upgraded to a Trance E+ Pro on the day before lockdown and have ridden it every day since and am generally happy with it...