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No issues after two drop-offs at the bike shop. Just didn’t like the attitude and feeling I was given from support when I KNEW the problem needed professional service. Would have been nice had they gladly offered to replace the rear tire w/factory (more expensive) one but not a huge deal. The...

had you taken the time to read my full post, sir, you would read EXACTLY what I did about it to get up and riding. And now, instead of just accepting this as normal from a company doing business in the US I’m gonna let other’s know about my experience. Something I would hope others would do as...

Yes! Thanks! I have them on pre-order. About an 8 week wait. Thank you though for mentioning to me. Appreciate it. I'm also going to see if I can do anything creative with my bike rack for a repair stand since it's a heavy duty dual carrier and I have just the one bike. Should be in the end...

don’t disagree IF it’s a simple adjustment. This bike would do 1 of 3 or 4 things when I shift from 2nd to 1st: 1) chain is pushed off of cassette 2) chain stays on - barely 3) chain on crank (only) comes off and occassionaly the shifter would indicate 2nd gear yet chain was on 1st gear...

Yes, I clearly made a mistake on this one; my first eBike purchase. I factored in being a full-time RVr and always traveling. I didn't see an advantage in buying through a local shop when I probably wouldn't be in the area very long, and the national brands didn't interest me. Of course...

I asked at least 3 times during the email conversations for me to take bike to a local bike shop under Himiway's warranty repair. Each time I was either ignored or told it's a "simple fix." The language barrier is huge! My initial email said the problem was shifting from 2nd down to 1st gear. I...

I had two issues with my purchase of the Himiway Cruiser. 1. I was charged an International bank fee (Bank of America’s) of $40.47.I was unhappy that the website did not inform me that the bank transaction was handled by an off-shore bank and I might be charged a fee. Grace in service was quick...