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It would have. been nice if they had used a belt drive instead of chain drive.

I am definitely experiencing similar problems on my Gazelle Arroyo and will post with an update in a couple days. It's going to New Wheel tomorrow for their solution to this.

That was tongue in cheek and not intended to be a real thing. I'm still amazed at Gazelle's lack of direct customer support for what must be a pretty common problem.

Thanks for your reply. Contacting Gazelle and getting anyone to respond has been like trying to find lipstick for chickens. I'll see what they say when I take the bike in next week. If they chose to change the mount, I'm OK with that. Don't think that I'll let them downgrade to the Purion...

My wife, myself and a friend all have the Gazelle Arroyos with the Bosch Intuvia system. All bikes were purchased in 2018 and all of them have had an INTERMITTENT problem with the display going dead or losing the portion of the display that shows what level of e-assist is being provided. When...