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  1. J

    Creo at 1000 miles

    i will definitly try to find one and test it. I m right at the limit of regaining my old fitness and losing weight where the toughroad is more rocket then i need and i could enjoy less assistance. i love climbing and on the toughroad...even the level 2 is too much help. But yep..that 500wh...
  2. J

    Creo at 1000 miles

    i have the toughroad....have you adjusted the power level of toughroad? eco is at 50%, eco+ 75% normal at 100% (rarely ever use) and other 2 level are pointless becuase i would win the tour de france easily at that point. The toughroad give me around 100 miles for 500wh battery at speed of...
  3. J

    Giant Toughroad E+ GX

    The toughroad E+ as been amazing for me for the past 4 years. i must have 20 000km on it and love it. I change the front chainring to a 50T, i installed a speedbox to remove completly the speed limits and also have a set of road and Gravel wheels so can use as road bike or gravel bike. for me...
  4. J

    ToughRoad GX E+

    the nice part about the app is it allow you to tune the motor to different assistance level. i tune mine down a little as even the second level is usually too much assistance with my athletes riding normal bikes. but range wise, i get about 100 miles on a full charge staying in eco mode and...
  5. J

    ToughRoad GX E+

    yes, i have process warranty and they changed the head unit. now like you, i can use the app. That said, it as not solve all my problem. now, my battery seems to have lost some of it s duration...the last 20% of the battery only last 2-3 miles when the first 80% will do close to 90miles. with...
  6. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    well, you might be into something. For the past 3 months..... i get all my ''battterypak effort'' at the SAME EXACT spot in a trail. it s the only place where i get the error and motor turns off. I can ride 2-3-4h and every single time...it happen at the same spot and nowhere else. I so...
  7. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    the mechanical aspect of the bike dosnt worrie me. it s actually very simple to take the motor off and disconnect the connector. a simple flat head screw driver allow you to safely disconnect each other them without breaking the plastic tab so i have no seen any special tool needed on my bike...
  8. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    my bike is in a warm and dry office daily! the condensation on the screen so gone many months ago. but the power turn off. i guess i will really need to find a dealer.
  9. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    I love my toughroad E+ bike. mine is a 2018 so one of the first one that isnt compatible with the app. I m having issue with mine currently. Power is cutting off very randomly and many times in a ride. It usually ok for the first 20-40min and then it starts. I usually will get a error message...
  10. J

    ToughRoad GX E+

    I love my toughroad E+ bike. mine is a 2018 so one of the first one that isnt compatible with the app. I m having issue with mine currently. Power is cutting off very randomly and many times in a ride. It usually ok for the first 20-40min and then it starts. I usually will get a error message...
  11. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    i was looking for that info. where did you find the torque specs? thank you
  12. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    i loosen up the 3 motor attachement bolt and re torque all of them and it seems to have fix the issue for today. we will see if it last but i dont see anything else but those 3 bolts been the reason to get either loose or creaking.
  13. J

    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Rs700.... did you ever get the loose motor fix? i have the same thing on the 2018 Thoughroad e+. it s only 3 weeks old and perhaps 400km on it but there is play in the motor now and i can feel it on every pedal stroke. Wasnt like this at first. any fix? solutions?
  14. J

    Firmware update and RideControl issues for Quick E+ 2018

    any update on this? i got a 2018 toughroad e+ and while my phone app find the bike, it dosnt give me access to tunning? anyway around that? or dongle that allow tunning % of pedal assistance?
  15. J

    Is it possible to detune the assistance level?

    thank you for the replies! how do you know what engin your having? i purchase a old stock 2018. (canada)
  16. J

    Is it possible to detune the assistance level?

    I just got a Giant Toughroad E+. this is going to be a very fun bike for my purpose. I m a past professional triathlete and because of injury, have no been able to keep the fitness level up. I m a full time coach now, working with world class athletes and this allow me to go with them on rides...
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