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Well, I never knew such things existed. Thank you. Just moving my foot a little wider could make all the difference.

Lol! Knee surgery was bad enough. I have seen people go through significantly greater pain with foot surgery so that is not an option for me!

Love the bike aside from the few teething issues. I was diagnosed with a heart condition after having both my knees replaced so my riding ability and fitness were seriously compromised for a long time. Now I am starting to get my old life back thanks to my ebike. I'm not one to customise but...

I have a 2019 Giant Explore E2 and having issues with the chain dropping too easily - and by too easily I mean 10 times in a 45 kilometre ride! My LBS replaced the chain even though they said it was only 50 per cent worn but it seems the real problem is that I clip the chain with my heel. I...

I'm a fan of the RVI Active (formerly RearViz) mirrors worn on the wrist or arm. https://www.rviactive.com/

Update from my lbs is that Giant will replace the control unit due to "known" issues with moisture getting in. An updated control unit that addresses this problem is being sent out.

I have a Giant Explore E-2 with apparent electrical issues. I got caught out in fairly heavy rain one day and decided to climb a very steep hill so I pushed it up to max power - then it wouldn't come back down to lower power levels. When I got home, still in max power, the battery wouldn't turn...