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  1. J

    Service and delivery problems: Solved?

    I was able to remove the rear rack and attempt to straighten it but it's still a bit off. I did take the bike for a ride and it was pretty good honestly. I doubt the throttle is even necessary on this! Eco and mode 1 both provide more than enough of a boost for me. Beyond that I barely have to...
  2. J

    Took the CCX Plunge!

    Haha guess I’m the other guy with the bent rack :( You’re right though, this bike does seem well built! My rear brake was rubbing initially as well though. Later tonight I’ll take off the rack and take it for a ride but looks like we both got our new bikes on the same day!
  3. J

    Service and delivery problems: Solved?

    Yeah, I was hoping it was just the fender clips that were misaligned but you can see the rack is totally bent if you see the rear light in my attached photo. The fender mount right under the light is angled towards the left and that’s when I realized the rack was totally bent. I really...
  4. J

    Service and delivery problems: Solved?

    Well original order date was Nov 26th. Due to the Black Friday sale orders were pushed back a bit (quoted 7-14 days to ship on the site), my order did eventually ship on Dec 12th so 16 days later. I guess 12 business days so no complaints there. Original shipping said I’d receive it on Dec 19th...
  5. J

    Took the CCX Plunge!

    The range isn’t a problem for me but charging it is since I live in an apartment. Plus if I remember correctly the tax rebate wasn’t even close to what a Tesla would provide plus the ability to carry more than me haha. Also I had to factor in people were scouting my previous sports bike and...
  6. J

    Took the CCX Plunge!

    I think it might just be the time that you ordered it. I have no doubt they had a lot of orders to fulfill from the sale and they said the 17th they’d all be sent out. You might have ordered it after they fulfilled their little holiday sale rush. The Model 3 situation was interesting though. I...
  7. J

    Took the CCX Plunge!

    Very nice! Kind of funny how I ordered it weeks ago but you’ll get it before me haha. Good to see them catch up on their orders from Black Friday though. I mainly bought the Juiced because it looks like they have a good track record of improving their products and retaining support even if...
  8. J

    Took the CCX Plunge!

    Yeah it was a few days off from their expected ship date but support said everything would ship by Dec 17 at the latest. Not a big problem considering I’m coming from electric skateboards where I’ve had to wait over a year after paying to get everything I paid for. I also live in NY so it’s...
  9. J

    Took the CCX Plunge!

    Nice! I ordered one on the 23rd and I'm still waiting (due to all the orders from Black Friday). Looks like the tool set I ordered with it will be here tomorrow so I guess I can uh play with some tools until the bike comes. Hopefully I get it soon though!
  10. J

    Service and delivery problems: Solved?

    Yeah I got one and was told it would take 7-14 days before it ships due to the sale. I placed my order towards the end of it so I assume I might be on the 14 days before it ships side of it all. I spent the whole weekend contemplating buying an ebike and which model but better late than never!
  11. J

    Service and delivery problems: Solved?

    Oh nice shipping seems fast since I’m in NY as well. I ordered on the 26th so I guess I was at the end of the sale and I’ll have to wait a bit more before it ships out. I see you’re enjoying it though so I look forward to mine even more haha
  12. J

    Service and delivery problems: Solved?

    Was that on the 22nd before the Black Friday sale? I ordered during the sale and it says in stock but haven't heard from them yet. Hoping to see shipping soon!
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