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Go to the Trek dealer and get the software updated. Solved my clipping out issues.

Solved: I already posted this on another thread, but I took the bike in for a diagnostic. After 45 min of Software updates, the bike no longer clips out under load in High. I did my 16 mi commute to work this morning and no problems. Apparently the software should be updated at least once a...

Update 6/22/18. Solved. Called Trek. They suggest I take the bike to my local Trek dealer. For $50 they did a diagnostic ( I think it would have been free if I bought the bike from them). After 45 min of software updates, and a test ride, the bike no longer clips out under load in High. So if...

I understand what you are saying, however I get the clipping of power in first gear when going up a steep hill in High. I have no where else to go. I can switch to Normal and just pedal hard to stop the clipping but that kind of defeats the purpose having the power assist to get up the hills. LOL.

I posted about this on the Shimano forum, but I too have the same issue of the motor cutting out for a couple seconds at a time when in high mode going uphill mostly. Happens at 9 mph frequently but just noticed today it happens even at 14 mph. Otherwise I love this bike. It's only my 4th ride...

I also get the same sensation of the bike have a resistance in the motor when pedaling and the assistance has cut out. However, the main issue I have with the Shimano Steps E6000 on my Trek Conduit+ is the motor cut out when in High mode. I thought it was only cutting out going under 9 mph but...