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This is one of the many reasons I chose to leave epic cycles. Their customer service at the woodbridge location is subpar and they don't treat customers very well. And they send defective products out on the road and won't deal with safety issues head on. Some of these issues which could have...

they dont work at all? you may have to adjust the tire sizes in your settings menu and as for the odometer it may go back to 0 as you have replaced the brain of the bike. have you ridden it a lot since fixing it?

So you tried to replace the PAS it was the exact same as your old one? Have you had the controller inspected? Also when you use the hand throttle do you hear any odd noises? Try changing the pas value and throttle value to 0mph / 0kph as that unlocks the bike and its capable of hitting its full...

the metro/metro+ has undergone a few changes for 2019 but they are already out. they now have trigger throttles and a newer style Shimano crank set

hello so depending where you are the 2019 model is available. for sure in Canada as i just received a shipment the differences are the throttle has been changed out to a newer style trigger throttle and the batteries are now 16AH capacity

i am actually upgrading my peak fork as we speak. my choice has been rockshox im still deciding on the final model i want but any tapered shock should do it. just make sure the fork is not to short

unfortunately no... at least not Canadian winters. but thats why i mention -20 Celsius. im a bicycle / e-bike tech and i have tested many batteries and the best i have got so far is -20

there are a few things that set the 2 bike aside the magnum peak has an updated trigger throttle now which makes the fully electric mode more comfortable as you do not need to extend your thumb out as far now and obviously the display. the magnum peak is also available in 2 sizes there is a...

with lithium ion cell batteries the worst possible temperature to ride is is -20 Celsius and below. granted the cold in general will bring the overall capacity down

Magnum is ok we have made the changes necessary so we don't need to raise the price of our bikes.

The store we are in is kelowna E rides if you want to check it out.

Yes we have a canadian webisite www.epiccycles.ca Also our store is at 6221 hwy in woodbridge where you cam test ride all of our bikes as well.

Thats interesting im actually working with a dealer in kelowna hes looking at taking on pur bikes this spring he was checking us out at interbike. But our bikes are on the road in kelowna currently as well.

Its completely fine i enjoy being questioned about our bikes. We love our bikes and are very passionate about the brand (we do have some new models in the works) but we also pride ourselves on our ability to fix our bikes no matter where in canada you may be. And b.c is a great place to ride. I...

Yes actually we do free shipping across Canada and are building our dealer network in B.C currently as well.

The Ui6 model is the L7 the metro is the C7 das-kit

The v-brakes i was making referance to the amego freedom vs. magnum classic. The display i have not met a single person that prefers the cheap L7 display over the center mounted C7 with the standalone remote and the amego uses a cheap plastic thumb throttle as magnum uses a trigger and pad...

You Actually cannot get the same bike for less money. the amego bikes cut a lot of corners and equip their bikes with lower end components like the cheaper throttles cheaper displays and cheaper components like V-brakes for example. magnum doesn't cut corners like v brakes on a e-bike is...

popping spokes I'd contact magnum the wheels arrive to our facility prebuilt but we would still fix the issue for you.

I hope you are not running the metro+ at only 55psi as the max is 85 so you shouldn't be less then 70psi honestly.