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Fazua Ride 50 Evation, energy 250x battery, firmware version 2.12. Remote b firmware version 2.01. Ran diagnostics in Fazua toolbox version 2.18; no errors detected. Symptoms; all the ‘state of charge/support level bars’ on the display bar go very dim and the white lights surrounding the ‘up’ &...

Just noticed this crack or scratch on both sides of the front rim of my bike. Less than a year old with only 450 miles on the clock. I've contacted the retailer to ask if this needs attention or is just cosmetic. What do you think?

Although this bike is marketed as a cross country mtb, it comes with a ridiculously wide 800mm handlebar. I'll struggle to get it through the doorway of my garage, between trees, or even safely past traffic on our narrow lanes. I'll be wanting a narrower bar, but can't find any spec online from...

Nothing in the user manual, but does anyone happen to know what the torque settings for the through axles should be? When I got my Sirrus Elite Carbon a few years back I had to e-mail Specialized, and was surprised that the torque setting for the hex key should be 15Nm. That's pretty tight! The...

I have a 2021 Turbo Vado 4 SL, which I'm delighted with, after 60 years of riding 'proper' bikes, racing on & off road, TTs, endurance events and so on. Mission Control tells me a firmware update is required but I must go to a dealer to get it. My nearest Specialized dealer is not only 25 miles...