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Just took my Rize RX 2021 out in Montréal in -12c (-20 with the wind) every thing seemed to work well until I got the a junction and had to stop. I had to apply a lot of torque to get going again. I thought for a while it had switched off the motor assist but it did eventually fire up after...

Just received my spare battery for my 2021 RX. Its the same power as the original 15 Ah, 52V but it has an on/off switch. My question, during charging, should the switch be on or off or does it matter?

Is it possible to access Advanced Settings with the supplied display? I'm interested in tweaking the controller settings to try 9 levels rather that 5 and also to smooth out the start with Assist. I understand the RX assist can be abrupt and I've read that other ebikes with similar Bafang motors...

I don't see many discussions on the legality of the RX with its 1000 watt motor. I'm not lying awake at night worried about this, I doubt the police care too much as long as you're respecting the rules of the road. However, I did inquire with the SAAQ (Quebecs transport authority) with the...

I live in Quebec in Canada so the rules may be different in other countries. But still curious about your rules. We cycle on the RHS. According to Quebec rules, a left arm held out indicates moving or turn left. A left hand held up, elbow bent or the right arm held out is turn right. This is...

I have searched the Forum but don't see this issue addressed, which means its probably a non-issue. The Manual states "Remove the charger from the battery within one hour after it has been completely charged. The charger will automatically stop charging when the battery is full, however...

This seems like a very basic question but curious about your opinion. There’s a YOUTUBE video supposedly posted by Rize, talking about the correct braking technique on Rize eBikes. The young lady confidently states you should brake with the rear brake most of the time and add the front brake if...

My Rize RX is on order but won’t see it until September. I was under the illusion that the RIZE RX 2021 had tubeless tires, maybe simply because the marketing pictures don’t show any valves. But looking at a few videos of the RX 2020, I can see that’s not the case. So I‘m wondering what valves...

I'm new to eBikes, I have to wait a month for the delivery of a Rize RX 2021. The issue is where to store the eBike. I don't have a garage but am quite used to humping my regular 30pound hybrid bike down steep steps into the basement. But I can imagine that it won't be so easy with a 70 pound...

I have read some of the existing posts re RizeRX vs Dost Kope but they are older and I am interested in peoples current experience with both, in particular Rize quality and support. Rize (at least in Canada) seems to be online purchase only whereas Dost has a local and respected supplier here in...