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Hi There I recently purchased a Level 2. It's a very different ride from my previous ebike (Rad City Plus 5) which seemed to always have the motor going and made peddling easier, I like the feel of the L2 as it seems closer to actual riding and I get a very good workout from it, plus battery...

Hi all - anyone purchased <or given replacement> the new controller for the Rad City Plus 5? My 2-year-old one is being replaced with the new design/upgraded controller. It should be shipping out this week, but I got the following message from Rad support after my order "our controller is a new...

Hi There - I have a RadCity 5 Plus thats 2.5 years old. Last week I got caught in a terrible storm-hard rain and lightning for about 90 minutes during my commute home. When I got home, I dried everything off and made sure the battery was ok, as well as the battery cover, which was dry. I...

Hi there - I have a Rad City 5 and am looking to switch out from the standard pedals they came with to a clipless pedal setup. I would like to know if that's possible on an ebike and if so, are there any special considerations to factor, as well as any general recommendations for brands and...

Hi There - please forgive the unsophisticated attempt at trying to figure out what I need to do. I purchased my RadCity 5 Plus in May 2022 and have put about 2,000 miles on it so far. I had it installed/built and delivered to my home. Very happy with the bike, which comes with hydraulic brakes...

Update to my original Post from Friday, May 28, 2021. Thank you everyone who responded and helped me out. I followed the instructions that were provided and was able to get the motor to work again. The issue was related to an adjustment that I needed to make to the motor inhibitor sensor...