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I have a Merida espresso 600, 2017 version with a steps 6001 motor speed limited to 25kmh. I have done about 4500km on it in the last 18 months mostly commuting on road or concrete bike path. The issue I have is that a fair bit of play has developed in the bottom bracket so the motor has gone...

I was just wondering if it is possible to set the wheel circumference for the steps E6000 system? I've tried looking through the menu options in the setup of the onboard computer but it doesn't seem obvious. I've just had my bike (2017 Merida espresso 600EQ) back from the shop where the motor...

Has anyone ever had an issue with the battery not charging? It has happened to me a few times now, where I plug in the battery to charge and the charger indicator light just keeps flashing green to signify 'Standby' mode. Previously I have tried the following fixes cleaned the contacts with...

15 months ago I purchased an Evo 29er for commuting to and form work here in Auckland. A distance of approximately 7km each way. In the time I've had the bike I've had the following issues In the first 4 months of ownership I had recurring power loss issues which the shop I bought the bike...

Does anyone know the specs for the spokes and nipples for the rear wheel on the Evo 29er. I've had one break recently and the shop I got the bike from didn't have any in stock and were unable to find an exact match here in NZ, so they have replaced it with a 14g spoke with a washer instead of a...