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  1. Spatzi

    Anyone know why RX pro doesn’t have cruise control and the Leisure does?

    I find this baffling. Rx pro is their top of the line bike, with throttle, but it does not have cruise control like the lower priced leisure.
  2. Spatzi

    Anyone know where to get a replacement 19 ah battery for rx pro?

    Rize sells the 19 ah lg battery for 900 cad. There must be a cheaper source.
  3. Spatzi

    Some good news: Mark (customer service) from Rize finally fired.

    Message taken from Facebook rize Owners group. Not a happy message, but at least Mark was fired. So many complaints about this guy. I posted here many times about my phone calls with him and his outright refusal to accept responsibility for the bad tektro brake pad issue I, and many others had...
  4. Spatzi

    RX PRO 19.2 ah battery hits 100 km on one charge

    19.2 ah battery. This is around my fifth battery charge on the bike. Hit 100Km today. This is over 5 trips. 98% of riding at pas 1. Throttle used about 3 Minutes. Weight: 177 lbs. August 3- ubc heavy trails 38km, battery 65% August 5 - Stanley park trails and road 17.9 km (total 55.5) 55%...
  5. Spatzi

    Incorrect odometer and speed on rize rx pro

    Anyone know how to compensate for inaccurate speed and distance odometer? I used a cycle app on a ride and the bike odometer said 10.3 while the app says 12 km. Speed on bike hit top speed of 46 kmh but app said 52 kmh. I ran this bike on same trip as leisure and it was also behind that one on...
  6. Spatzi

    Rize refuses to replace or pay for faulty brake pads on leisure and rx pro

    Just talked to Mark at rize. He saw my video of the noisy brake pads. I was waiting on a $100 refund for expenses on replacing their faulty pads. After first telling me the sound was not normal, they backtracked and said it was normal. Lol! I said “wait...you watched the YouTube video and you...
  7. Spatzi

    Rize 2020 leisure review

    Pros: - good price for feature set Including fenders, rack, torque assist. I could not find anything in Canada close to this for the price. - 20 ah battery has magic powers. 65 km on it (roads, major trail hills, sand, grass hills, small rock paths, full throttle usage) and it still hasn’t...
  8. Spatzi

    2020 Rize leisure 500 watt, 20 ah, torque sensor ebike for sale - Vancouver, B.C

    $2300 CAD. Bought new last week. 70 km use. Spent extra $130 on replacing original brake pads and pad alignment at bike shop. 2020 model. Too big for wife. You should be at least 5’6. Paid $2600 + $130 for brake pads and alignment. I researched all Canadian Ebike brands. This is BY FAR the...
  9. Spatzi

    Is warranty on rize leisure transferable?

    selling the bike. does anyone know if the warranty is transferable?
  10. Spatzi

    Rize leisure battery meter doesn’t drop from 100%

    3 different trips, last one 35 km. Battery on display never dropped below 100% and five bars. Used pas assist 1-5. Even the lights on the battery itself never goes below five bars. It’s a 20 ah battery, but come on, no battery is that good. It’s one problem after another with this leisure bike.
  11. Spatzi

    Disc brakes on rize Leisure sound like toilet flushing

    Brand new bike. Tektro disc brakes. 20 km on it. Noise from back brake started. Even at walking speed on pas 1, it sounds like a toilet flushing whenever brakes are applied. Like water gurgling through the frame of the bike. People across the street turn to look. I don’t even need a bell...
  12. Spatzi

    Disc brakes on new leisure bike sounds like toilet flushing

    Brand new bike. Tektro disc brakes. One ride yesterday. Today, noise from back brake started. Even at walking speed on pas 1, it sounds like a toilet flushing whenever brakes are applied. Like water gurgling through the frame of the bike. People across the street turn to look. I don’t even need...
  13. Spatzi

    No customer service response from biktrix about delays and shipping method

    Tried email, chat, phone, leave number, no response for 5 days so far. Must be bad when a company known for customer service is not giving any. Ordered a juggernaut classic may 7 with delivery time as mid June. Trying to find out what the delays are going to be. Facebook group doesn’t know...
  14. Spatzi

    Best Ebike retailers/brands in Canada?

    Anyone have recommendations for Ebike brands or retailers sold in Canada? I’m in Vancouver, but everything here is overpriced. Can’t seem to find anything under $3000.
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