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Hi guys, I'm a bit worried because in checking the health of the battery I noticed that it dropped by 5% in a few days... thats crazy because in 1 year have just dropped 2%... and now in fews days... 5% what do you advise me to do? did any of you happen?

saw some problems with the fathom Pro 2020 + keep turning off during ride. the system keep turning off suddenly. Turn it on back, it will off again! any solution for this?

I'm getting a battery error from my brand new FATHOM. Lighting indicator is flashing red and LED 1 is blinking. Didn't call the dealer yet, figured I stop here first. Here is the blurb from the manual: 5.4 RideControle ONE In case of a system error, the RideControl ONE display can show various...

Hi! my new ebike Phatom E + 0 Pro 2020 is showing 99% battery health after only 3 week of usage and 3cycles... can this be considered normal? I can push to 100% again? I only went below 10% once time yesterday, and I only recharge full before a long ride . I keep the battery (from 40 to 70% if I...