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I bought a new Gazelle Medeo T10 and the battery flap that covers the down tube battery outlet is broken or it will not go back on. I can get the bottom part to snap in but not the top part. I have asked for help from dealers and I am waiting from Gazelle. Has anyone had the same issue with...

The Ebike is a 2017 model. It works great, or at least it did. For some unknown reason, even with a full battery charge, the Ebike just shuts down and I am riding a 60 lb Ebike up a hill. Uhh... It has a Bosch Performance Line motor and with a Bosch Performance Line battery. Has anybody had...

I bought my wife a brand new Electra Townie Go 8D it has the Bosch Purion Display. The Bosch Powerpack 400 was fully charged. She was riding with me and going thru the different modes that are available through the usage of the Bosch Purion Display. Life was good. I looked back and she was not...

Has anyone had this grating noise coming from the left brake/front wheel? It is on a relatively short - quarter mile descent going under 10 miles and hour. It happens when I am coming back to my house. I am gradually slowing down so I can apply both brakes together smoothly to come to a stop...

I have a new Electra Townie Go 8I, it has the Shimano Nexus roller Brakes with cooling fins. On my last descent back to my home I am going 10 miles an hour and gradually apply both brakes to come to a stop. I have noticed the left brake makes a sound of a rim braking-grating sound where the...

I have ordered 2 Hafny Bar Bike mirrors for my Electra Townie Go 8i. I have attached a picture of the black rubber handlebar plug. What is the best way to take and keep the existing handlebar plug? I may have to send the mirrors back and do not want to mess up my new bike. Can anyone help me...

Court, you have done a tremendous job. So many Ebikes and reviews. I am in Missouri and I am finding it very difficult to locate a regular bike store or a Ebike store where I could test ride the Ebikes that you have on your website. Is it possible that the bike industry has not bought off on...