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My derailleur "blew up" this weekend, just sort of separated into pieces while riding down the road. I've never had great luck with the stock system - its never reliably worked in all gears even after professional service, and its always taken a lot of force to shift even after changing out the...

Not sure why this does not exist, but a great product would be a basket that used the Yepp EasyFit interface built into the Rad racks (and so many other bikes). I have a basket I velcro onto the rack but I'm constantly taking it on/off depending on whether I'm toting 1 kid, 2 kids, or 1 and a...

I've got a 2018 battery pack that is brand new except all but one of the plastic tabs on the bottom that hold it to the base are broken off (it was damaged in shipping so Rad sent me a new one and made a claim on the original). Rad does not supply parts for the battery packs - anyone know where...

Have about 100 miles on my RadWagon and looking for a shop to do a tune-up. Any recommendations in Atlanta, hoping to find a shop with some experience with a Rad bike. thanks

I've got a 2018 RadWagon with two Yepp Maxi seats (two kids, currently 22 and 30 lbs). The lack of stability with both kids loaded and on the kickstand is terrifying. If the ground is anything but perfectly flat, level, and hard the bike will just topple over. Even with a perfect surface, a...