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I have had Ortleib panniers on my Aventon Level for years and they have been great. However, i recently bought a Giant Stance E plus and found I needed panniers for that bike as well. I bought an Aeroe rack with a pannier receiver and bought on of the recommended panniers, the Ortlieb “City.”...

I bought a 2024 Giant Stance. This bike is great for mountain biking but I have a few complaints: first, the Giant official website specifically states that the bike comes with “aluminum platform pedals.” It came without pedals. I filed a complaint over the internet with the FTC and, as you...

I have a 2024 Giant Stance E (electric and full suspension). I find my Kryptonite lock is too heavy (I am 80 years old and 135 pounds) to carry in my back pack comfortably, So, I need to be able to carry my lock and some groceries. I have looked at the Aeroe and the accompanying 12 L bag. The...

I have a 2024 Giant Stance E+. Is there a way to mount my Kryptonite lock securely while mountain biking. I was hoping someone made a holder that utilized the bottle cage holder bolts.

I purchased a Giant Stance E+ a few days ago. The bike is all that I expected, but, I am not happy with Giant. in the interest of full disclosure, I have emailed them regarding my complaints and I am waiting for a reply. The issue is that on the official Giant website it clearly states that the...

My grandson bought a used dual battery Juiced brand ebike with only a few hundred miles. One battery stopped working apparently but the bike will run on the other, even if you change mounts. All the bars light up and the battery is fused. No shop will touch it nor do I know how to test the...

I need a part for my thudbuster short travel suspentsion. Cane Creek no longer manufactures the part and is trying to find one for me. It is the the part that holds the seat post to the saddle rails. There are two; the one I need does not have the threading to receive the bolts. It is a short...

I am 77 years old, and until recently my experiences with local bike shops has been favorable. In fact, the local shop in Lakeport, Ca., treated me wonderfully and I appreciated them being there for me. The last six years I have lived in Scottsdale, AZ, and my last two experiences were brutal...

I recently had my third flat on my Level in 2,000 miles. At 77, I can’t have flats; they are too much for me. My hard tail had 6,000 miles when I gave it to my daughter, and never had a flat, because the shop put on tubeless tires and added sealant every few months and I used it every day. It...

I have an Aventon Level. After adding ergonomic grips and Kinetic seat suspension, this bike is almost perfect for me in terms of aesthetics, range, and comfort. But, my dream bike would be a dual suspension, dual purpose bike; commuter and mountain. Reisse-Muller makes one, but, it is ten grand...

I passed 1,400 miles on my Aventon Level. I am very pleased with this bike, but I just noticed that the shocks are very stiff. I thought that they were locked out, but they were not. I compared them to my daughter’s Specialized hard tail, and, alas,something is amiss. Is there’s way to adjust...

I now have over 1200 miles on my Level, trouble free. I added a “ Body Float” (now called ‘Kinetic’ or something like that). And, recently cork ergonomic handlebar grips. These items make the bike near perfect for me, and I recommend them. My only remaining issue is mounting my light, horn, and...

I have over a thousand miles on my Level. Ian very happy with this bike, from its looks to the 70 miles per charge. I do have two minor issues, but no complaints because the price seems very fair. One issue, was the grips. I changed to ergonomic grips and they are great. The second and final...

I am planning to ride from Scottsdale to Wickenburg on my Aventon Level. One way is 70 miles, which is just past my range on a single charge. Has anyone had experience toting and extra battery?

My Rad City had been reading total miles ridden. Somehow it switched to trip odometer. How do I get back to total miles?

I bought a Vado 5.0 SL with a range extender. The advertised range is 120 miles. I got 69 miles before the battery ran down to one remaining bar which had begun to blink. I am checking it again to make certain, but it appears to be an egregious difference between the advertised range and the...

How do I illuminate the TC display on my 2021 Vado 5.0 SL? The LBS doesn’t know and I can’t find the answer on Google.

I have a new Vado SL 5.0 Equip. The TCD display is not lit so I can’t see my speed and power level at night. Pressing the left button turns on the light, but only momentarily. How do I get it to stay on?

I have emailed Specialized and, very unusually, got no response. I have ordered a Vado 5.0 SL EQ and I understand why my order is delayed. But, I would like some word from Specialized letting me know when I could expect it, or even that they can’t commit, but, going silent is not helpful or...

Thanks for your excellent review of the 4.0. I know that you alluded to the 5.0 in that review, but, I would like to see you do a separate review of the Vado 5.0 EQ.