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Hello, so I went to purchase a 2020 Trek Powerfly 4 at a local dealer in NJ and noticed the Purion did not have EMBT mode on it, did the EMBT mode go away in these latest version? Also, what version is the latest software that increases torque from 75NM to 85NM? The dealer did not know. Thank...

So went to go for my Sunday ride this morning and to my surprise, no power coming on the bike and getting error code 500. I looked it up and it says it means " internal error of the drive unit". Tried restating it and still same error code. I took it to my local dealer and they are running the...

Hi there, I purchased a Haibike All Mountain Pro 2016 and got it about 3 months ago. I absolutely love the bike and I'm always looking for ways to improve. Specifically, I like many others, want to find a way to go beyond the 20mph limit. I have tried the Dongle in the past(this is my second...

Hi there, I purchased a Haibike All Mountain Pro 2016 and got it about 3 months ago. I absolutely love the bike and I'm always looking for ways to improve. Specifically, I like many others, want to find a way to go beyond the 20mph limit. I have tried the Dongle in the past(this is my second...

My chain is slipping when I am going up steep hills. They said that my chain might be a bit loose. Can that cause the chain the slip/skip? If so, how can I tighten the chain on the haibike fs/rx ?

Hi, I'm in San Francisco area and messed up my right crank while riding(hit a rock with pedal) rethreading was not an option according to local bike shop. In order to order new set of cranks, had to go through local ebike dealer and it's taken like two weeks for cranks to arrive. Anyone have any...

Greetings all. So I recently purchased a neo jumper 650b full suspension mountain bike and I am returning it tomorrow and upgrading to the FS RX tomorrow. I had a lot of issues with the new jumper and from what I've read, the FS RX is a much better bike. I climb a lot of hills and I'm 220 lbs so...