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I did go through PayPal so that is one good thing. I already told him don't send me a charger because that would not solve the issue. Except that my charger does fluctuate all over the board from 13 volts to 60 volts. But I was told some chargers are made like that to wake up a battery. The...

You should have sent 4 photos

None taken all help is appreciated thanks That's the inside diameter

That's the the 1999 model mines 2020 Rattan Challenger Pro model so it's a 48 volt system that uses supposedly Samsung batteries. The one in the photo is a 36 volt system and was advertised with LG style battery from what I read. my charger came with a barrel adapter of 10 mm 2.1 the adapter...

Yeah if you bought it on Amazon where the Christmas reduction sale that's on now. That deal was not available when I purchased this for $950 I know the The Motto you get what you pay for. But not all of us have thousands of dollars to drop on an e-bike I'm disabled on a limited income and this...

The Rattan Challenger Pro is supposed to come with Samsung batteries that was one of the reasons I purchased this bike. That and the I-pas technology. Supposed to take kinetic energy from breaking and coasting an and convert it back into voltage into the battery. But on the battery I don't see...

Yeah I've contacted rattan in China by email directly also. 90% of all parts of e-bikes come from China unfortunately anyway no matter where it's put together at. Here in the US or in the UK doesn't matter 90% of Parts come from China. Unless you buy a bike directly from a bike shop because the...

Sorry was using my phone's voice recognition usually when I period. It puts one. In my older eyes and didn't see it either if it put a. Or not so thank you for letting me know

Yeah I contacted the manufacturer with attached files to Rattan and electricbikeParadise.Com where I purchased it but they don't have a brick-and-mortar building so relaying messages between the secretary and the guys in the tech department which is probably in another state is a little bit of...

I'm new to this forum so hello to all you ebike owners. I purchased a rattan Challenger Pro with I-Pas technology. Received bike and assembled bike. While I was doing that I had plugged my battery in to charge. But the light stayed green on the charger. So I touch the battery indicator lights on...