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Bad news is that the fix only lasted 91 miles before the same thing happened again. It's now back in the dealers and I've told them I never want to see that particular bike again - either a new bike or full refund. The irony of Orbea's new slogan of "the many faces of joy" is not lost on me!!

Good news is new PASS sensor fitted and everything working ok again - picking the bike up tomorrow. I have asked if I need to buy a few of these and have them handy in my workshop......a bit like inner tubes! 🙂. Let's see how long this one lasts for.

Hi there, Sorry, I didn't explain it very well🙂....level 2 just happened to be the one I selected, there is no assist on any level across all the power "profiles". I wrote a less than complementary email to Orbea support about the lack of any advice/fix given to the bike shop and that seemed...

Hi there. I've had a Gain D40 for 8 months and had over 2,000 miles of enjoyable riding. However, last week I was 2 miles into a ride, powered up and selected level 2 - no assist at all. No flashing iwoc to signify any errors etc. So, pulled over and connected to the Mahle app - everything ok...

Hi there. I've got exactly the same problem but with a Gain D40 which has done 2,000 miles. It's currently with a dealer who is in communication with Orbea. Did you ever find out what was the cause of the problem?

Hi everyone - just joined today. I'm a 69 year old cyclist with 50 years in the saddle. I've owned an Orbea Gain D40 for 7 months and joined this forum to give advice/help where I can and hopefully get specialist info when I come across unknowns with this new to me electric gizmo🙂

Hi there. I've had a Gain D40 for 8 months and had over 2,000 miles of enjoyable riding. However, last week I was 2 miles into a ride, powered up and selected level 2 - no assist at all. No flashing iwoc to signify any errors etc. So, pulled over and connected to the Mahle app - everything ok...