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  1. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    POeBiker, You are correct, the phase wires were also swapped. The challenge for me is that changing the settings in the display impacted the wire configuration I had to try many, many configurations, with many different results. For those who are in similar situations ( Electric Bike Company...
  2. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    The phase wires are ok. Interesting on the no "hum or buzzing." I thought the same. On some of my several swaps outs/test (I have other EBC bikes) sometimes I would get the hum while most times, nothing. Specific to the leads being changed inside the controller.. I agree but the only way to...
  3. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    Even Johnnynerdout would have challenges troubleshooting and repairing EBC bikes. They got to great lenghts to make you go to them for parts.. and now they are out of business. Bankrupt.
  4. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    They are so darn good they are out of business. bankrupt
  5. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    EBC uses a different pinout from controller to motor. Also, custom firmware from Controller to display. EBC is a classic example of why bike shops don't want to work on ebikes they don't sell.
  6. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    Thank you both for the replys. After several hours (months) of trouble shooting (And shorting 2 controllers disconnecting and reconnecting a hundred times while troubleshooting) I figured it out. EBC goes the extra step to assure you will need to visit them for future parts. And now they are...
  7. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    My direct question: Has anyone had success replacing any Electric Bike Company (EBC) bike part: mainly the controller and display with a generic KT (same spec 48v ~25max amp) controller/display(LCD8H) ? After months of trouble shooting, I suspect their is some type of proprietary...
  8. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    And they are now.. Out of Business. Filed Chapter 7 a few weeks ago.
  9. J

    KT Contollers searching via model number

    Thank you Harry. Your response save me a lot or reseach time.
  10. J

    KT Contollers searching via model number

    I need to replace a KT controller KT 48SVPRM-SX08FX. However, it's extremely difficult to find the exact one. Search results produce web sites that sell several controllers but none that are exact. They sell through description/features not model number. Compounding things.. mine is for a dual...
  11. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    No reply from EBC for several months. I called "Authorized dealers" in three states NJ, PA, DE all say they do not stock or even sell EBC anymore due to lack of CS. Scroll up in this thread, just called Hilton Head Bike Company, they too no longer carry EBC due to lack of CS. Trying to...
  12. J

    Known Issues & Problems with Electric Bike Company Products + Help, Solutions & Fixes

    EBC's model S Dual Battery is not stable. Riders cannot stand up and pedals without the bike shaking. Too much weight for the step through frame design. EBC is no longer offering this set up. I'm trying to find out if their is a for folks who already purchased the bike
  13. J

    Known Issues & Problems with Soul Fast E Bikes Products + Help, Solutions & Fixes

    I am curious if they still use the Strurmey Archer 3 speed hub (SXRK3) Sturmey Archer will not warranty the use on Ebikes. Also the Bafang software, has that changed ? Not being able to use just throttle. Having to be in peddle assist mode to use throttle is kind of useless. Good Luck.
  14. J

    Bike mechanics charge how much??

    Welcome to 2021. If he/she is getting health care, unemployment insurance, etc, then add in business cost the burden rate would be about 60ish an hour. Many compare the rate to auto mechanics which are typically associated with dealerships which have different cost. They also have...
  15. J

    Local Bike Shops and upgrade or repairs to Internet purchased EBikes

    I think the main problem is the warranty of work. They have to familiarized themselves with your specific set up, do and warranty the repair. It could be a potential headache for them. when the return is just a few hours of labor rate.
  16. J

    Electric Bike Company Model R handle bars

    Interesting how different we bike riders are.... I actually love the handle bar and seat arrangement on the model R. I owned several bikes from different manufactures and this set up is very comfortable for me. I describe the ride as a early 1940's Hardly Davidson
  17. J

    Known Issues & Problems with Soul Fast E Bikes Products + Help, Solutions & Fixes

    The Electric Bike Company. I have a model R. 7 speed derailer set up with hub motor. Yes, very different from the mid-drive Sonic SS but the overall quality is far superior. I did not mention the Bafang software is limited. For example in order for throttle to operate, you have to be in...
  18. J

    Known Issues & Problems with Soul Fast E Bikes Products + Help, Solutions & Fixes

    I own the bike. I also own several bikes. Been both road and mountain cyclist for 30 years. The YT video was done by this forum (Review). The model is SS as I describe in first sentence. The issues are several. Your bikes are very different as they are hub motors, correct ? The main...
  19. J

    Known Issues & Problems with Soul Fast E Bikes Products + Help, Solutions & Fixes

    It appears when the review was done several years ago the Sonic SS was assembled in AZ with parts are sourced globally. Now the SS Is direct shipped from China. Not that their is anything inherently wrong with this business model however, this should be transparent to the consumer at time of...
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