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Oh, man, am I glad to hear that! They are literally a few blocks from me - I could walk there and ride the new bike home :) I'll be going there first because they are local so it's good to hear from one of their customers - thanks.

Yes, but I'm looking at kinda the reverse of that. I'm wondering if R&M will match the keyway on the battery and the lock that comes with it to my key code. It's kind of odd, I guess, but it's either that or end up with two keys for the locks, or get my existing locks re-keyed to match...

For sure - there is one R&M dealer nearby (I can easily ride my bike there!) and their reviews are good. If not, there is another one down in Long Beach which isn't too bad of a drive. I definitely want an ongoing service relationship with the shop for a bike like this.

I ended up with a long preamble, so I edited to put that at the end if anyone cares, and get right to the questions: So I'm seriously considering a full-suspension R&M bike - maybe a Delite or an Homage. I'll go ride them both before making up my mind as to the specific model I end up with...