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Kiox, Nyon & Smarthub share the same connections to the controller/motor and Bluetooth stack

The fact that only: Nyon does custom ride modes Kiox & Nyon do Rohloff Smarthub & Nyon do Navigation (Kiox turn screen is a step in the right direction but poorly implemented) Smarthub does music ...is frustrating. Why not allow Kiox to do custom modes, Nyon & Kiosk to see/manage "now playing"...

Thanks for the feedback, sincerely appreciated! IMO, Nyon, as a flagship seems to be "master of none." Kiox w/ smartphone mounted for music & navigation is my current setup, but I wanted a true all in one device with Nyon as I cannot use smartphone hub w/ my Rohloff. As a former software...

Not everyone has the option to switch units, that's what software is for, which is the point of concern here overall, which bosch seems to be ignoring by maintaining distinct software feature sets for seemingly no reason.

Thanks for the reply, why the separate software avenue given the hardware (kiox) can likely support both. Also, do you know of any effort to allow Nyon to control (or even play) music? I ride with music on all the time (with pass-through audio helmet speakers) and given Nyon's niche, to replace...

Does anyone know if the 2021 Nyon supports music controls? Also why doesn't the smartphone hub phone app work with kiox, I'm sure many of us have phone mounts with our Kioxs and it seems like the lack of integration is a purposeful decision by Bosch but physically possible.

Hopeful you're right!! Motor swap took about a week to diagnose with Bosch, then a week to ship and install at the shop. I'm guessing Bosch and R&M do not perform live remote sessions with shop technicians (think zoom) and troubleshooting more closely resembles a game of email tag. Bosch, having...

I take full responsibility for believing what has been an Effective marketing strategy! Every bike shop and their YouTube presence touts R&M as: the best, rock solid, SUV, tank, LandRover, etc...these likely came from R&M. Also, no apology necessary if you were merely and accurately sharing your...

So, I've had a loaner Delite HS Enviolo for about 2 weeks (thanks LBS!) as the shop works on replacing my motor and figuring out the tensioner wear issue, and it is a night and day experience. I will post ride metric as soon as I figure out how to retrieve them from the smartphone hub and...

thanks for sharing, but this thread was started to call out particular problems on R&M bikes and the overall workflow problems customers and shops face when troubleshooting R&M products. I hope you continue to have no problems for many miles ahead!

I received my bike back and my LBS is not that equipped to actually remedy problems on the spot. They were able to corroborate my issues which included repeated tensioner wear, bike performance past 22mph and front wheel alignment issues. They admitted the wheel alignment was due to a known...

My LBS has the bike and is looking into it, again. Hopefully this and all the other issues get fixed, will update when I hear back

new Nyon, and I'm referring to the "My Power" metric displayed on both the new Nyon and my Kiox. All in all wondering if a sensor is broken and why I am not getting live feedback while the bike is still, unlike the Citrus video of the new Nevo 3. Here's that angle, mine is also about 10mm from...

here are some additional pictures 1) Notice the frayed edges of the belt and the distinct line down the middle of the left half of the belt, where the rear sprocket tried to carve a new center line when the belt hopped off. You can also see how close (touching) the chainring is to the tensioner...

No, I was told its not necessary

how do I rectify this? My LBS has already swapped the tensioner based on R&M's instructions, @JVBulman what indicates i have the correct spider?

my QR was pretty tight, and has some, albeit minimal friction/knurling on the lever side, none on the nut

I've experienced the same thing (SD 2020 Rohloff/HS) but maybe on mile 100, what screw are you talking about? Do you mean the guide bearing assembly under the rear sprocket? When mine jumped off center, the sprocket chewed up the belt edges a bit and tried to carve a new center slot into it!

I was thinking the same thing as far as overall alignment, the back wheel has done some weird things over the months, just the other day I noticed the disc brake side "guide square" was almost out of its "well" (see picture of proper alignment), I had to undo the axel and reseat, not sure how...

Here's a perfect example, see image attached, circled is where the chainring is currently wearing away at the tensioner flange. This was originally replaced months ago shortly after purchasing the bike, with no explanation of what was wrong and why this happened. As you can see, the new part is...