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If you are looking at something else Chinese, and are prepared to wait then the Frey M600 might be worth a look.. http://www.frey.bike/full-suspension-eMTB/Frey-M600.htm

Power is nothing without control - it's about useable power and transmitting it efficiently. I think the video review says it all, its capable on fire roads or gravel track / tarmac. Throw some proper muddy mountain trails at it might be a much different story, its got some weight to steer...

From what i can see of the company they are entirely internet based, including customer service tickets - they seem to be based in the UAE. I'm guessing they are Chinese made bikes, as are a lot of the 'unknown brand' ebikes - that probably means out there somewhere on alibaba/aliexpress or...

That's disappointing - make use of the report bug or feedback on the app store to get the list of glitches back to the developers.

One thing that might not be clear is that you need to keep the phone, if it goes into screen lock then the updates seem to stop (even if the app is still 'open'

Hi Anders have you set the sag correctly ? If so then how long ago, as the Glyde sprigs did have a reputation for needing to break-in. Have you adjusted the rebound settings at all ? Have these made any differences ? If you are riding a mixture of surfaces then its very difficult to find a...

It sounds like you are hitting the 28mph maximum assistance for Class 3 e-bikes

Nothing is impossible if you are prepared to spend the time to research and find the components. There are a lot more people in China to look for these things though, plus a huge manufacturing base, hence all the 'conversion kits' A US$100 helper kit is fine (well its probably not, but if you...

Congratulations on your decision and new purchase Sam - good health to enjoy, i'm sure you'll be very happy with the Trek

Perhaps there is some other secondary protection system in place? Theoretically the motor assists up to 120rpm which on 27.5 x 2.4 tyres and 40x11 gearing gives a theoretical 58km/h speed. This tyre combo was offered by giant as alternative to 29 X 2.25” for increased stability (at expense of...

Downloaded to both my Xr and iPad Pro; happy to report no issues with download or connection to my 2020 Fastroad E+ EX Pro. No updates applied, they were all completed during my visit to giant retail store service department on 15th October. Doesn’t appear to be an option to plan a route...

There are several online selectors, probably ok to narrow your choices before an Amazon buy. Bike shops are fine but not many will allow trials of saddles, even for ten minutes. https://www.ergonbike.com/en/saddle-selector.html https://www.sellesmp.com/en/saddleapp...

There are the l shaped floor stands that bike shops use There are wall mounted wheel clamps so the bike can be stored vertically perpendicular to the wall https://www.amazon.co.uk/Elikliv-Practical-Mountain-Skidproof-scrape-proof/dp/B0895ZHK2M I’ve seen people use two offset small...

Battery in the house is always a good idea, charged to 50-80% if not being used the following day. Something like a greenhouse frost protector/heater would keep the worst of low temperatures away from the bike in an out house/shed. can you not keep the bike folded in the corner of the garage...

Yes the std shock is a crappy spring in a can. Air shocks should be set up to the bike manufacturers recommendation, but given that none of their bikes come with air shocks it's rather difficult to follow that ! As a general rule of thumb.. > set pressure to half of the riders weight - so...

If it's KMC then it should have links with KMC stamped on them, and the neighbouring link the chain model number -> e9 sport - presumably shortened to e9s. You may also want to have a replacement quicklink too, which i think is cl566e. You will no doubt have to shorten the chain so you'll need...

The latest Orbea Rise is a 16kg full suspension mountain bike, very impressive.. might not be quite the commuting tool you need though unless you have some nice direct track short cuts

Lectric XP ?

For those who’ve not yet upgraded it looks as though you need to create a new account in either OS platform. And the password field won’t allow special characters, which is somewhat lax on the security front. let’s hope Giant react to some of the feedback and continue to develop and fix some of...

Now on the AppStore for iOS users