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Hi! @tgianco . For orders placed today or this week, the bikes would be shipped second week of April. For tuneup and service, we can work with any bike store you trust or near your place. Just let us know their contact information/address and our team will coordinate with them.

Here is the 2024 Photon Lineup!! We're excited to share it with the EBR Community. Photon Pro, Photon Pure, Photon Mini and Photon Dog. Lol! More details to follow.

Option 1- UL Certified 1040 Wh 52V 20Ah battery -USD $599 Option 2- 780Wh 52V 15Ah (Built to UL standards)- USD $499

Hi @Explorer-1 , Yes you can get a second/add-on battery. Option 1- UL Certified 1040 Wh 52V 20Ah battery Option 2- 780Wh 52V 15Ah (Built to UL standards)

Hi Folks! Just a quick heads-up as we approach the final stretch - the Photon pre-order early bird price is wrapping up. If you've been considering it, now's the moment to decide– prices will increase after 11:59 PM AST tonight.

Hi Folks! Just a quick heads-up as we approach the final stretch - the Photon pre-order early bird price is wrapping up. If you've been considering it, now's the moment to decide– prices will increase after 11:59 PM AST tonight.

This year, one of the modifications we've made to the Photon models includes an integrated rear rack, which is actually built into the frame for increasing the load bearing capacity of the bike. We're in the process of updating our website with the new pictures to reflect this change. And...

Hello EBR Community! We are thrilled to introduce the Zen Photon Pure to the eBike community. This is our second model in the 2024 Photon series, with a 750W motor torque sensing motor, two battery options for extended range, and IoT capability for GPS tracking. Specifications: Motor : Zen...

Hi @Taylor57 Shipping to USA is at no charge. We ship free to USA and Canada. Additionally, under the USA Canada trade agreement, no taxes on the purchase either.

Good Evening! We have updated the specifications for the Photon on our websites USA and Canada. We have scheduled a professional photoshoot for the bikes on January 26th. Following this, we will upload the new images to our website. We're learning that finding a good photographer is like...

Exciting Update from Zen Ebikes: Photon Series On Track for March 2024 Delivery Hello EBR Community, In these turbulent times for the Ebike industry, open communication becomes more crucial than ever. We deeply value the trust you place in us and are committed to maintaining it. The Photon...

Exciting Update from Zen Ebikes: Photon Series On Track for March 2024 Delivery Hello EBR Community, In these turbulent times for the Ebike industry, open communication becomes more crucial than ever. We deeply value the trust you place in us and are committed to maintaining it. The Photon...

@etchlings Yes, you're correct .Thank you for adding to the conversation. Makes me realize I should have drafted the response in a better way! 😅

Yes. The enviolo heavy duty can be replaced with enviolo automatiq.

Hello E-Bike Mavericks!! Exciting times ahead for Zen E-Bikes! We have some fantastic updates to share with our amazing EBR community. We've recently started expanded our dealer network, welcoming new partners across the USA and Canada. This growth is not just about us, it's about bringing the...

Dear EBR Community, As the festive season unfolds, we want to take a moment to extend our warmest Christmas and New Year greetings to all of you. This year, has been an evolutionary journey for us, and your support and enthusiasm have been the brightest parts of it. As we look back on the year...

Hi @etchlings For this year's Photon line-up, the colour options are Grey, White, and Lime Green, replacing the previously mentioned Electric Blue. Our team is working on adding these to the website too. For the differences between last year's Photon and the 2024 Photon Pro, Along with the...

Samurai utilizes horizontal power tube format. For the Kindernay's we have in stock, we ill provide the support and warranty till another company officially assumes the responsibility of supporting Kindernay customers.

Hello E-bike enthusiasts, Zen Samurai is available in all sizes or immediate shipping for USD 3499 and CAD 4199. Order now, and you can expect your bike in just 10 days! Customization options and upgrades, available. A top pick among E-bike enthusiasts and EBR best reviewed Zen Samurai E-Bike...

Hello E-bike enthusiasts, Zen Samurai is available in all sizes or immediate shipping for USD 3499 and CAD 4199. Order now, and you can expect your bike in just 10 days! Customization options and upgrades, available. A top pick among E-bike enthusiasts and EBR best reviewed Zen Samurai E-Bike...