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Hi tpete61, the 9.9 has a different rear hub than the 7.7 and 8.8, which are Bontrager hubs. The 9.9 hub is a Shimano, and they have explained to me that it is tricky to assemble. I have been working with Trek/Shimano to fix the problem, but some of the guys just went ahead and replaced their...

Hi GuruUno, Yes, a bit of a bummer, but the Trek team has been working with the Shimano guys to figure out the issue. As you likely remember, several of us contacted the Trek team a few months ago. Ryan said to call them immediately if there was another problem and they would expedite a...

This is the sound from my second failing hub. I have been in touch with Trek and they are helping me resolve. https://drive.google.com/file/d/1_cDLTeU8xyh0N2hVVxidSbk0srozPo8q/view?usp=sharing This was the sound from the first failed hub...

What do you have for an Allant? Those of us with 9.9S have had the Shimano rear hubs failing. My second one is failing now. The 8.8 and 7.7 are using bontrager hubs and don’t seem to be a problem. Check to see if the sound is associated with the speed of the bike or pedal speed by...

Geez GuruUno, glad you are OK. All look like interesting upgrades, my 9.9 is still totally stock. Replacement hub has about 150 miles on it, and wondering how long it will last. Put that stuff on, shell out the $44 for the firmware upgrade to 85NM of torque and you should have a killer bike...

I have the same Ortliebs as Over50 on my 9.9

Hey Guys, Just got my 9.9 back from the LBS after three weeks. The mechanic at the LBS thought it was the motor, despite my insistence that the cadence of the sound was synced with the back wheel and not the pedals. He was on with Bosch trying to figure out the problem. The LBS also ordered...

Good Question. Article in NYTimes today that talks about eBike sales up 85%.

I think you are right that only the S is sold here, but you go to other country websites for Trek they do sell a 9.9 "non-S" version (for instance on the UK website). The USA website does have both the S and non-S versions of the Allant 8's and 7's, although I am not sure why you would want...

Totally right Stefan. We all have S version which has the higher performance motor. Thanks for pointing that out. On Trek's USA website they seem to have both. However, I would bet that they are not selling many of the regular versions here given the lack of registration necessary for the...

Well I am no flyweight either at 190 lbs (13.5 stone). And I likely do not carry so much in my panniers on my bike rides. ;)

Agree app is clunky. Alaskan put on a different controller. I do not usually have as much weight on the bike, and only have the single power tube.

Shallcroft, I have had my Allant 9.9S since December. Previous to that, I had a Trek SuperCommuter 8+, the forerunner of the 9.9 for three years. Love, Love, Love the 9.9. It has a pretty upright position, but not as much as a city bike (used to ride my Dutch bike every day in Amsterdam to...

I agree. I gave them a copy of all of our emails. Personally handed them to them. Thanks.

Hi Over50, Exactly 510 miles, and mine has been great. No flying batteries, although I am very careful when I reinstall to make sure tight. Only issue I am having is the scratchy, grinding noise that I had mentioned to you privately. Was intermittent starting at 100 miles, they could not...

Hi Guruuno, No problems with mine. I have an iPhone X and it seems to work very well. In the end, I signed up for Komoot, and use that for directions. But if I am just on a ride, I use the Cobi. Links perfectly down into my Apple Health app to register the ride. I also had it downloading...

We have had two SuperCommuters (55 lbs) on our Thule Pro XT2 It held the bikes from NJ to Arizona, and several times from NJ to FL. No issues on holding the bikes. Only issue is that you have to lift them to put them on the rack. Some of the racks where you can roll on might be easier as...

Glad to hear yours is running smoothly. Same here now, I have not made any changes from stock. I have the same mileage, 461 miles this morning. I took it in for a checkup at 300 miles, and they made some small adjustments. Freewheeling buzz is the same, this hub has more pawls and was...

Hello, I just slide my iPhone a bit to the right, so that the power button is not clamped by the hub. i know that sounds simple and perhaps a bit flippant, but that is what I have done.