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    Any tips for reinserting rubber battery cover?

    😡😡 so angry right now! In a moment of inattention I pulled off the rubber battery cover for my SC2: Any one have tips for pushing the rubber plug back into the hole? It just bends around when applying force. Just so annoyed with myself!
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    Looking to get a spare Gates belt for my Multicharger

    Can I ask about the experience of it breaking @Bronte ? Was it a complete clean snap? Or did it fray and partially tear? Were you putting additional force through it at the time or just usual pedalling? They seem so strong that for it to arbitrarily snap seems crazy - I’ve just hit 7,100km on...
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    A Few Questions from a Prospective Riese and Müller Buyer

    Sorry to be slightly off topic, I have two R&M and really liked the keyed alike concept but my LBS couldn’t do it for some reason but…. In the end I wasn’t too upset as I concluded there is risk there - one set of keys lost / stolen provides access to all bikes (including the garage in your...
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    Bike stands for eBike maintenance

    Yes I love my 10.3 and used it after a muddy ride yesterday to clean the bike: Yes I love my 10.3 and used it to clean my eMTB after a muddy ride yesterday:
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    Rohloff e-14 oil leak

    Two LBS told me that the supplier had said 6-9months to get new 54cm Frame in from the Soma Factory. Getting it built in Sydney was quite a time saver. Should have it in my hands late Sept.
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    Rohloff e-14 oil leak

    Thanks mate! I ended up getting it built in Sydney, Australia (I live in NZ) as there was no size 54cm frame, so I need to wait until next month when my sister is coming home for a bit to bring the bike home with her. Seeing how great it is I just want to ride it - will need to learn some...
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    Rohloff e-14 oil leak

    Sharing some photos of my new Rohloff powered custom build. Fingers crossed no dreaded oil leaks! 😍😍
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    Power Cable

    Why the insistence on knowing what the cable is for before it’s sold?! Can it be used for alternative nefarious purposes?
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    After repair I lost overdrive with Enviolo manual

    I've definitely noticed too that the "change gears when stationary" is a bit overhyped with the Enviolo - you can move them a bit, but you really need some rolling to "free" the IGH to fully shift as well. I'm thinking Rohloff is different but don't know for certain - although getting a new...
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    Charger 3 Resale Value?

    It’s a great buy for someone with such low km on it. Shame you’ll lose the money but sounds like it’s a dead asset right now. There are zero R&M for second hand sale in my part of the world! Good luck!
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    Kiox fails to BT pair on Smart System

    Here is the feedback from Bosch via official helpdesk ticket: Perhaps unsurprising really. I think this actually creates a security risk - given multiple family members would like to ride this bike I suspect the engine/app lock will be turned OFF now, and highly likely my wife does not...
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    Kiox fails to BT pair on Smart System

    So I added my wife’s account to my Flow app and it paired / registered with my phone immediately - BUT, my wife’s phone could no longer unlock it. So, looks like the smart system can only be paired to a single phone/account at any one time. I’ve opened a support ticket with Bosch to ask for...
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    After repair I lost overdrive with Enviolo manual

    Just a question @AHRM - how have you concluded / estimates you’ve lost 20-30% overdrive? Is it just the top gear / resistance is missing so your cadence is too high even when the grip shift is in full/top gear ?
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    Kiox fails to BT pair on Smart System

    Another interesting limitation to the “Smart” system is that it can only be paired to one account. I tried to add my wife’s new bike to the Flow app in my account and it errored, saying it was already registered to a different user. The instruction was to unregister the bike from my wife’s...
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    After repair I lost overdrive with Enviolo manual

    https://support.enviolo.com/hc/en-us/articles/360011809699-CVP-Reset-to-full-overdrive
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    Changing rear light on Nevo3

    Just updating on this, seems the LBS has reached out to Bosch NZ and got quite a different response from R&M support that said the high speed braking light system was NOT compatible with the Bosch Smart System (as above). This is from the LBS and references the Bosch reply: Given I appear to...
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    Changing rear light on Nevo3

    Just adding to this, update from the LBS and message from R&M themselves - you can't add this brake light to the SmartSystem: This is pretty disappointing and makes me question a bit whether the Bosch Smart System has been rushed to market - no manuals, no ability to use the more advanced...
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    Reduced eBike range in *really* cold weather?

    wow - that looks seriously cold indeed! I doubt NZ will get anything comparable to that, except in a once in ten years snow storm. With 1000wh in the SC2 I'm not going to run out anytime soon, just slightly more frequent charging expectations I suspect. Thanks for the replies and insights team!
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    Reduced eBike range in *really* cold weather?

    Yes, that's the number I likely would have landed on as well - in that vicinity. Not sure why I perhaps didn't detect this as much last winter, but really have noticed it a bit more the last few weeks. Pleased it's not just a rapid degradation of the batteries themselves. Interestingly...
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    Kiox fails to BT pair on Smart System

    Thanks mate!! This is a bit frustrating - not buying the “base model” and yet getting out of date manuals. Also frustrating that this smart system doesn’t have the active brake light system (& going to cost me another $500 to retrofit it!)
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