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    Known Issues & Problems with Specialized Products + Help, Solutions & Fixes

    I picked up a brand new Tero X 5 yesterday that I had ordered. It was an awesome bike for about 20 miles until the display shut off. I went back to the bike shop and they believe the issue is with a control port on the motor. The display work when plugged into their laptop and using their...
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    NBD Tero X 5

    That was fun while it lasted. Just dropped the bike off at the shop. The display would not turn on. The diagnostic tool said there was no attached motor. It appears that the motor itself is not the issue but likely a port on the motor that malfunctioned. The net result is that they’re replacing...
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    NBD Tero X 5

    I picked up my new Tero X 5 this morning and put in a quick 20 miles on paved trails with some steep climbs. This bike rips. I was considering a Vado 4 as I really like the speed due to the gearing but wanted the full suspension and the dropper post. Speed is not an issue with this bike. It may...
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    Vado 4.0 or Tero X 5.0

    I was just at the shop placing my order and the tech there believes a 40t or 42t might be doable but nothing bigger. He also said I could go to a different cassette that has a 10t with the slightly larger chain ring for more speed. I probably won’t bother. Of course I could go with my wife’s...
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    Vado 4.0 or Tero X 5.0

    Thank you for your input. The weight between a Vado 4 and the Tero X 5 is surprisingly similar. I think the Tero is only a pound or two heavier. I think I’ve made my decision. The Tero X is just more versatile and will comfortably cover everything I’m likely to do. The Vado probably would unless...
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    Vado 4.0 or Tero X 5.0

    All are great points. I will add that the Tero X also has fenders and a rear rack for panniers. I think the Tero only weighs a couple pounds more.
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    Vado 4.0 or Tero X 5.0

    I'm trying to choose between the two. I really love the looks of both, maybe like the looks of the Vado 4 a little more. My primary uses will be rail trails, Greenways, a mix of gravel and dirt trails, and of course asphalt. I might get into bike packing at some point. On the surface it seems...
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