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Roshan - was good speaking with you, and i'm glad that we got to chat 1 on 1. Thank you for clarifying the situation, and it is unfortunate we weren't able to do business together this time around. I know you understand my situation, and I understand yours. It's not often that you get to...

I'm sad to say that i've submitted my cancellation to Roshan via [email protected] as of 1:55pm MDT today. This is no reflection on the quality of the product, as it wouldn't be fair of me to speculate since I never took delivery, but I personally have issue with extended delivery times...

Hi Roshan, hope you're well. I reached out to you last week via email on Tuesday with a couple of questions regarding the fenders/rack being included. I've followed up twice over the past 9 days but haven't heard back. Would really appreciate an update across the board here, with regards to...

Hmm, this is a bit disconcerting. In my thread 'Lifecycle of a Biktrix Juggernaut' Roshan commented this past Saturday - "Shipping them in the order they were received. By the end of next week we'll have all bikes out!" That doesn't jive with the 'end of the month' timeline you were given...

Can I ask your Order #? Just wondering where in the queue you are (and where I might be). I know that there's not a direct correlation as I'm assuming that some bike models (and parts) may take longer to put together/prep/ship given my own experience with the asian supply chain. Still -...

Hi all - still haven't received any shipment notification from Biktrix as of yet, but from Roshan's message above, it sounds like we should be getting notified....by today? It's Friday and i'm assuming shipments don't go out on the weekends. I will be very thorough on the written and video...

After a ton of deliberation, and with some helpful guidance from CS/Roshan at Biktrix, I've just placed an order for my very first ebike! I went with the Juggernaut Classic HD, with 17ah battery, and opted for the 4" fat tires, as 4.8" was just a little too much given my intent to ride a fair...