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Hi there, has this issue been resolved? We have a couple of options on how to get a new key set, please see below! Place an order for a key set here: https://www.aventon.com/products/replacement-key-for-e-bike-battery. Replace the Lock Assembly with a new one which will come with a new set of...

Hi there! Has this issue been resolved? To confirm, we do not recommend replacing components that differ from the manufacturer's as this will void the warranty. Our bikes come with a 1-year limited warranty starting from the date of purchase. Our Warranty-Tech Department is here to help! Please...

Hi there, we are so sorry that you were having trouble with your ebike! Has this issue been resolved? If not please send us an email at [email protected]. To confirm the E30 code is a communication error code. This happens when there is no signal between the output and display or no connection...

Hi there! Just wanted to check in, have your issues been resolved? If not please send us an email at [email protected]. To clarify the warranty is valid for 1 year from the purchase date. Please see our Warranty Policy here: https://www.aventon.com/pages/warranty.