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Did you check the sensor down by the pedal for debris or possibly disconnected. You will likely hear back from Wallke in regards to your post here. I had some minor issues and someone from Wallke responded and they addressed my problems. They have been great to deal with so far, just waiting on...

Carl, just wondering if the Rakpak worked on the stock seat post? I've gone through 2 racks now that wouldn't fit around the post because the post is so large. Thoughts?

Oh wow your correct, weird. It was in spam. I've received all other emails except that one. Anyways I will video how I turn it on in the morning. Nothing special though to be honest, I usually leave the battery in the bike, press the power button for a second or two and it powers up, lol well it...

Thank you, didn't hear back from them today. Hopefully tomorrow, I did take voltages but only one leg of the battery had 54 volts so from the videos I've watched I think we may be on to something.

Hello, Can you please provide me a diagram of the prongs that I should be testing. I believe there are 5 on the battery but I'm unsure which is ground and which are positive voltage? I would like to send the video today if possible. I emailed earlier yesterday but did not get a response...

I have a different style bike and different battery but am currently experiencing the exact same issue. Went for a ride, shut it off, two hours later went to turn it on and nothing. Disconnected the display and came to life. If I disconnect the battery or the display it automatically turns on...

Also, what is the service email address

Hello, yes I would be happy too. I would need to know exactly where you want it tested from though? Also my phone only allows like 15 sec clips to be sent, but I would have know problem doing a FaceTime or something if needed. I would still need to bring my dvom home from work though. Is there a...

Thank you

Thank you!!! I appreciate it. Also just incase they read this I wanted to mention ahead of time I tried the factory reset, no dice!

Thank you for a quick response. Yes I have, as a matter a fact if I disconnect it there and reconnect the screen comes to life. I think it's the display itself to be honest, the power button works fine and shuts it off, like I said once it turns on it works flawless, all controls, switches...

Hello, Hoping someone can help out. My 5 day old Wallke X3 Pro Display turns off but won't turn on. It's worked fine up until today. I went for a ride this morning, shut it off when I got to where I was going but when I tried to turn it back on it wouldn't turn on. I had to disconnect the...

I had damage to the cap on the steering shaft and was missing the seat post plastic sleeve. Emailed and got a response that they need photos. Photos of the cap.. OK, photos of a part that's missing??? How am I gonna do that. It's a $2.00 part... Really! Also I see your www.wallke.com stickers...

Just received mine yesterday, everything was good with it. Rode to 20 miles both up and down hills. Top speed of 33.4 mph. Only complaint was I didn't receive a sleeve for the seat post so I had to rig it. Still had 85% left. Not sure if anyone else has noticed but when Regen. is happening the...

So I got the message today that mine is being delivered tomorrow.

Thank you! I'm 6'4" and pretty sure I'll want it higher

What size did you install? 95mm or 125mm? Do you know the size you ordered

That's awesome, mine still hasn't changed. Shows the UPS label was made 5 days ago, but still hasn't made it to UPS. Very aggravating concidering Im will to go to the warehouse and get it in person so I didn't have to deal with all the delays and damage through shipping. Hopefully next week!!

Yes, now I'm thinking the soonest will be next week. I noticed on their website they are showing all bikes are sold out which is good but no update on deliveries. Hopefully we see some change today or tomorrow.