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500W should be plenty of power, enough for 20% grades with proper gearing. Most E-bikes come set up with gearing aimed toward higher speeds rather than climbing. I couldn't find the gear ratios for your model on the Allegro site. What size chainring does it have? What is the cassette cog range...

I don’t understand all the drama over a broken chain. Such a simple, easily solved, low cost problem. Rutland Cycle’s comment that it is a “wear and tear part” is justified, and most (99%?) chain issues are the result of poor maintenance and/or improper shifting. However, not taking care of...

Hi Jim, I’m surprised that your new Expert Levo came with a SRAM chain. The Specialized website says the 2018 Expert should have a KMC X11ET (recommended above by LimboJim). X11ET chains came stock on our ‘18 Comp Levos, and they have held up well to lots of abuse riding in desert sand...