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Do you need to open the case to install them?

Hi, which version and width?

The bike came with Schwalbe Smart Sam, however I'm now doing pretty much only urban commuting and a little bit of gravel (still in urban settings so very stable conditions). What do you suggest is the best replacement to reduce friction? If possible I would like to find something that could work...

Ok let us know if that fixes the issue.

Not sure it could be just a cable problem?

Wait, things are starting to get "messy". Not sure if all being on the opposite side changes anything. I would like to see someone that opened this motor already. Probably someone has a video or pictures already?

From that video doesn't look like you need to remove the freewheel, the freewheel is attached to the other cover and then the motor core is just attached by compression. So basically I could just replace the entire set all together with no special tools. I see all this from 10:20 in the video.

Ok so I'll try to open it, I read some people just needed some grease on the gears to fix the noise.

Another question, NCM said they could ship this without the case and this requires to remove spokes as well. However according to the video it doesn't look like you need to, am I right?

Hi, seems pretty easy to do probably much easier than respoking, at least for the planetary gears. They also sell the wheel entirely even though that is just a waste of materials.

I own the NCM Moscow standard edition since 2019 with 10000km on it today. A few days ago after a MTB ride at low speeds on a very steep trail it started to become more noisy, especially at high currents/low speeds (below 10km/h), it doesn't start that noisy at the begging but once you ride it a...

I replaced the pas sensor and it worked.

I'll probably use a very resistant but not permanent glue to attach a part of the string of the retaining ring to the battery case to lower the chance of it falling off. I'm not removing the battery case for sure 😅 I bought 10 for €3 so it's fine :)

I found these, they should work but cutting the other part...

Thank you I'll look into that! My plug is a DC 5.5x2.1 plug so I don't think you can find them.

I lost my rubber cap that works as some kind of protection against rain and such. I can't find it anywhere and is it possible to replace it easily? https://www.ebay.de/itm/203940468205 just the rubber part and from Europe?

Good news, I got the new sensor (inner ring with magnets) and it finally fixed the issue of on/off power. I totally forgot how it is to ride this bike with a working sensor!!! :) The "bad" news is that I just found out today the inner sensor could be removed and my magnets were all covered in...

Jesus, would they sell it as a replacement if it requires this kind of work? Also a replacement with a connector (from the official picture at least). Anyway why did you need to replace it?

ehmm, how I am supposed to replace it then?

I was able to order the PAS from NCM. Anyone knows how you replace it?