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Thanks guys and good to hear positive things about customer service. I figure electronics have problems sooner or later and its great to be able to get hold of a human to resolve it.

I have read some of the existing posts re RizeRX vs Dost Kope but they are older and I am interested in peoples current experience with both, in particular Rize quality and support. Rize (at least in Canada) seems to be online purchase only whereas Dost has a local and respected supplier here in...