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I need that screw. I'll try to pick up at a bike shop.

Yes, it will fit but better build quality. This one will fit too. https://www.greenbikekit.com/bafang-bldc-hub-motor-clutches.html

http://www.topbikekit.com/8fun-bafang-swx02-motor-gear-set-for-replacement-p-590.html I'll search for a video. You will need to rent or buy a gear puller.

All viewpoints are welcome. More people including myself are are frustrated with the support we have received from Eahora. Im upset and disappointed too but I'm trying to keep my cool and get through the situation without getting too worked up. I know it is fixable. Believe it or not, some new...

Everyone understands where you are coming from but not everyone feels the same way you do. We will welcome you back no problem.

Yeah, all the guys in the x7 Facebook group are replacing their motors that eahora has sent them. Plenty of people to ask there.

I'm in the same boat as you but they said they are providing a shipping label. They declined my 700 partial refund offer. They never do what they say though. They said the label was coming 2 days ago.

We will not pay for return shipping on any damaged or defective product or component. Yes you will.

Beautiful bike, looks like a really good deal.

Same form factor. Same voltage, should work fine.

I know a guy that had a battery issue and discovered they did not connect the negative wire inside the case. You could try taking the battery apart and see if that is the same issue you are having. I'm hoping they become responsive again this week. You are not a lone. Most people that received...

Might be cheaper for them to take the chargeback hit than hire staff to handle the issues in a timely manner.

sounds like you got a good deal with the rattan.

Let us know how the rattan is. It doesnt mention motor branding. Sonders uses befang. All that rattan will need is fork suspension and maybe seat suspension post.

That is what is linked to their paypal account. I filed a claim for partial refund.

According to my Chinese translator, this is Eahora's real company name: Zhennuo Information Technology Co., Ltd.

I'm going to stay on their ass about this and will be filing a dispute with PayPal. They will back me up and all of this is evidence that they shipped out junk. I'm requesting a partial refund so I can pay for the upgrades needed that should of been included.

On the left, square shaped.