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Hi! We dont recommend attaching anything on the axle. Several customers have got the adapters that go on either the seat stays or the chain stays. There are several versions out there so be sure to check with your trailer provider for info.

Hi! Please take some pics from top and bottom and send them to [email protected] . This way we can review if anything needs adjusting. Thanks!

Hi! Maybe this can help: https://support.juicedbikes.com/hc/en-us/articles/360010950491-How-to-increase-the-e-bike-s-top-speed-limit If you need any further guidance feel free to reach out to our techs online at the website or at [email protected]

Hi Alex , please reach out to our support team with pictures of the issue and the box. They will follow up with more details to get this promptly solved. You can reach them directly at [email protected]. Thank you for your time

This is the HyperScrambler model

Hi! maybe this can help a bit as well First ride recommendations And for all the newcomers to the cycling world New Brakes Bedding in by our pals at Park Tool Be safe and have fun!

If im correct she used the HF to break in the new suit

The external aluminum plate on the controller is attached to the controller with thermal compound tape (as an added heatsink for more efficient dissipation)

Hi! i think this can be of help Display Removal

Hi! Maybe this can help with the tuning Wheel Circumference

Hi Jom, we invite you to put a ticket for the issue first. So this way we can help you get your bike running optimally Thank you for your time

Thank you for letting us know and sorry for the mixup, the team is aware and will get this fixed first thing tomorrow.

Edit: Thanks the team received your ticket Hi Mike, we invite you to reach to our tech support at [email protected] with all your details so they can see your individual symptoms and help resolve this faster. Their first recommendation would be to inspect your connections as they can...

We dont recommend any chemicals on connectors, for this use we only recommend using a can of compressed air to clean them Chemicals build up and affect the resistance and mechanical shape of the connector cup

The team will help you inspecting the rear wheel assembly based on the following ( and recommend to do the test with a fully charged pack) 1-Items properly located ( spacers) 2-Items properly seated 3- Cadence sensor spacing ( Nickel test ) While you take the pics and send to them here is a...

Hi! As a rule of thumb the items removed can be the ones at fault due to misalignment . Please sen us an email to [email protected] with a couple of pics of your tires and the torque/cadence sensor area

Hi! We offer every item individually as the description shows because there are no two same orders and everyone has a different preference on which charger to buy. Please reach out to the support team and they will help you get this sorted out Thanks!

Hi Jep, we reached out via your ticket confirming the parts in stock. In this case seems like moisture or debris got in the connection. We suggest cleaning the connections using a can of compressed air for preventive maintenance.

Sam has some great info thanks to Court here:

Hi Lenny we currently got several kits from Amazon and will update once we test all the fittings. We want to have the Amazon available kits tested for everyone to get. Will update you and feel free to ping Thanks