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I'm following up with those who helped me to report that the problem was a faulty sensor on the bottom bracket. They sent me a replacement and that solved it. So the supplier handled the problem well and my local shop made the replacement easily. It was a big nuisance giving me some doubts about...

OMG, this bike is flaky. Now with the throttle it's running full power for the first time. But still there's no pedal power assist. Okay, makes sense to get a new controller and display. I'll seek that. Thanks so much for your help.

The bike is behaving differently today. (1) If I set power assist to zero, the throttle will work, but it only delivers very minimal power. This may already have been the case - I didn't know about the zero setting - but it's not enough power to be useful. (2) Most times when I start, power...

Hmm, about the brake levers > brake switches > shutoff. I do have the impression that each time the power started out working, it was my first-time action of either shifting gears or maybe tapping the brakes that coincided with the power cutting out. But I don't know how to assess that.

Thanks. It has all the cables you've described. I opened, then reconnected, all the connectors (6 of them), plus the big white 2x3 plastic connector, but not the bullet connectors. I then rode it, and it delivered power assist for about 15 seconds. Then it cut out, and it's back to how it was...

It's not exactly that model. The picture here shows it has all the wires connected in a separate box attached to the seat tube. I opened the box to see if there was anything obviously disconnected, but it looked okay, though I wouldn't know what to do with all that. I bought it on Amazon, from a...

Thanks, harryS. I did fully charge it before its first use, so that's not the cause. It does NOT have that handy connector on the motor cable as per your photo, so that rules that out. I did notice a possible concern where the cable enters the hub, but on close inspection it looks to me like...

One other thing - it DOES deliver power to the wheels in Push Assistance mode. That's the only way it does.

Hi, I received and assembled my new bike yesterday (ANCHEER Electric Bike, 48V 500W 27.5" Electric Mountain Bike with Removable 48V 10Ah Battery and 21 Speed Gears). The power assist worked intermittently for two minutes, then stopped working. So I tried throttle set to on, and that worked...