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Most likely he had changed his tires setting to 26" from the default 28".

I would contact Rad Power Bikes for support. When I got my RadCity Step-Thru and the 2018 Rover a month ago, both turned green within 2 1/2 hours during the initial charge. They have since turned green on the next two charges. You definitely don't want to leave yours charged overnight if it's...

Well done, Mark!

I have 50-55 psi on my wife's Step-Thru as well (she's around 120 lbs), and it works great for her. We mainly ride on the beach walk, a paved surface.

When I purchased mine last month, Rad told me that their new Rover fenders will not be available until December 2018 at the earliest. I don't know why Rad felt the need to redesigned the Rover's full fenders. Has there been any complaints with the older fenders? The older fenders fits...

Southern California, early in the morning. I need fenders for my RadRover, but they said that Rad has discontinued them.

When I took delivery of my bikes last Friday, I put liners and Stans in all 4 of my tires before installing the two front tires. On the back of the Stans bottle, it states that you can use it in valve inner tubes and provides you with instructions on how to use it. With the inner tubes, 2-oz...

What is your charge time from 10% to 95%? My wife and I have 40 miles now on our first charge. She still has 4 bars left, and my bike just fell to 3 bars. She only uses PAS 1, citing that her Step-Thru is just too powerful and fast. I'm typically in PAS 1 & 2. Our path is pretty much flat...

You're not doing anything wrong. There's no way to precisely charge your battery to 95%, so that at the end of the day you'll have 20% left. You can use a timer/alarm to set a charge time and play around with it a bit until you get it just right for you. Personally, I'm fine with charging my...

I concur with everyone here that the 26" setting on the 2018 Rover is not accurate at all, with the Rover inflated to 22 psi and 55 for the Step-Thru. After 40 miles, the Step-Thru shows 40 miles on the Odo vs 33 miles on the Rover. I left my motor cut-off limit at the default 32 km/h (a bit...

Hi Banzai, I love your comment. The Step-Thru is a gem of a bike, and I'm glad to finally be able to procure one after trying for over a month. I wasn't exaggerating about the Porsche comparison, so I really appreciate your story about your first impression with the Step-Thru. I did have to...

Thanks for your suggestions and advice. I can see the two bolts that secure the calipers to the bike, but I'm not quite sure which oval shaped holes you are talking about (the ones that you can adjust left/right to add some space). I see the one large oval shape adjustment knob on the inside...

My wife and I took my new Rover and her Step-Thru out for our first ride today along the beach on the hard pavement bike path, and it was a beautiful experience. Mid way through our ride, we switched bikes for comparison. Wow! My wife's Step-Thru bike does feel like our Porsche compared to my...

Thanks, MrGold! You've been very helpful. Have a great weekend!

By the "Open Position," do I just rotate the right knob on the spokes all the way clockwise (rotate it away from the arrow)? And to make it stiffer, do I just turn the left knob in the + direction? Thanks.

Hi good gentlemen and ladies. My wife weighs 120 lbs, and we mostly ride our bikes on the beach walk (a smooth pavement bike path). What PSI should I put in the tires? Thanks.

Thank you! You're so helpful with your detailed descriptions. That's wonderful.

I must not be searching right, because I can't find the Velcro strap Topeak bag on Ebay or Amazon. I'm in Southern California, so maybe our Google search results are different than other regions like Canada or other NA countries.

Mrgold. I've been meaning to ask you if the Topeak MTX bag you have requires the Topeak rack as well. I wanted to get the Topeak bag for my wife's Step-Thru, but all the ones I've seen online has a plastic railing on the bottom of the bag to go with their Topeak rack, which are only sold in...

I had the same issues checking out using Amazon Pay last month using the Chrome browser. I've been trying to order two of the Rad Rover, City Step-Thru, or Mini (whichever two I can get my hands on first) for over a month now. This week , when they became available again, I tried checking...