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  1. J

    Optimizing Battery Usage

    I tell customers that the only bad thing you can do with a lithium ion battery is drain it way down and let it sit. Charge those right away. Draining it all the way down is hard on a battery, but if you don't do it often, it's not too bad. If you commute, and do it every day, it'll definitely...
  2. J

    SF Bay Area Maintenance

    I don't know what's normal for your bike, but direct drive hubs generally don't freewheel very freely. If your wheel is installed correctly, any bike shop should be able to adjust your brakes, assuming they're willing to work on ebikes. Some charge extra. Squealing is pretty common with disk...
  3. J

    24" Intercepter........How to make it a smoother ride for her?

    You might try wider tires for a little more cushion. 24" tires aren't as readily available as most sizes, but they're out there. I'm a Pedego dealer, and I'm not sure, exactly, but we highly recommend BodyFloats. My wife loves hers! You need to be careful about fit, though, on the 24"...
  4. J

    Newbie Question

    I love throttles! I use them all the time! That's figurative, not literal. I do use PAS a lot, too. I would almost always choose a bike with a throttle and PAS over one with PAS only. I know many people feel the opposite, but a lot of us like to have options. I might be misunderstanding JRA...
  5. J

    Don't have a charger

    If it's a Flykly Smartwheel, there was an issue with their chargers. They sent them with Euro plugs instead of USA. They told us they didn't have USA plugs! We were pretty angry until we found we could swap our Pedego power cord into their charger. I suppose we could've just picked up an...
  6. J

    Step Thru frame

    We've tried a dropper post. The customer decided she didn't want to lose the stock suspension post.
  7. J

    PEDEGO PRESS RELEASE: Pedego Electric Bikes Lauds Top Dealers Across the Country

    Yes, same case, just different brand 18650 cells inside. We rode and examined them at the dealer meeting. They're in stock at Pedego HQ, but we've been holding off on getting one for our store. We probably should pick one up.
  8. J

    PEDEGO PRESS RELEASE: Pedego Electric Bikes Lauds Top Dealers Across the Country

    I hope Pedego HQ gets back to you with more accurate answers, but I'll answer as best I can. I don't have a Platinum in the store right now, and I don't have a detailed spec sheet handy, so I'm going from memory. 1. Adding fenders is possible. The rear can use the standard Pedego fender, but...
  9. J

    All-Rounder for Hawaii ?

    Hi Christopher. I don't want to clutter e-boy's thread, unless he asks for this info. I'll answer as best I can where you asked these questions in the Pedego section.
  10. J

    All-Rounder for Hawaii ?

    Aloha e-boy! I'm a Pedego dealer in SoCal, so if you have any questions about Pedego Electric Bikes, feel free to ask me. My grandmother was from the Big Island, but I have family on Oahu, too, but I haven't ridden out there yet. I've met the Kailua dealer, and he seems like a good guy. Pedego...
  11. J

    Obsolescence

    Battery swapping and rebuilding isn't trivial. Anyone involved in DIY should have enough knowledge to make smart choices about a swap, but most production bike buyers don't want to spend that kind of time learning the technical stuff. However, if you're looking at off-the-shelf battery packs...
  12. J

    Regen on EBikes

    I don't think regen is worth it. With direct drive hub motors, it isn't just the unsprung weight, but the rotational inertia. It's not a huge difference, but you can definitely feel it when you pedal without power. If you only pedal with power, maybe it doesn't matter, but to me, it's not worth...
  13. J

    A Battery Standard?

    Long term support is an issue. There are a lot of small companies that won't be around in a few years, and a few larger companies that are bad at stocking replacement parts. Pretty much any problem can be solved with a little extra money and skill. Pedego HQ is great at keeping parts for old...
  14. J

    any suggestions for an older, 300 lb, tall rider with a bad knee for an electric bike

    For someone your height, a lot of bikes would work with minor modifications. At 300 lbs, you're pushing the weight limit of many, but adjusting your spokes regularly will help. At our Pedego store, we've put people as tall as 6'6" on the Pedego City Commuter Classic 28", but with a longer...
  15. J

    Battery pack will power the bike, but not charge

    I would think the best source for advice would be Roshan at Biktrix. I don't know Biktrix, but Pedego batteries have two fuses, one for main power and one for charging. When the charging fuse blows, the bike will run but not charge. You say there's no power to either side of the 2nd fuse, but...
  16. J

    Step Thru frame

    Sorry, Thomas, not from Pedego. The Boomerang actually pushes the crank back to make more room to step through. I've always been curious about the Rans bikes crank forward design, but haven't tried one yet.
  17. J

    Step Thru frame

    Our lowest step through is the Pedego Boomerang and Boomerang Plus. With the mag wheel upgrade, I think it's rated for 400 or 450 lbs., and with wire spokes, I think it's 250 or 280 lbs. (As a Pedego dealer, I should know this stuff!) The step over height is ultra-low at about 9".
  18. J

    Can't seem to find the right combination of features

    The Pedego "Platinum" Interceptor or Pedego Ridge Rider might satisfy your needs. Both have torque sensing pedal assist with throttle override. Both have front suspensions. Both cruise easily at 20 mph on fairly level surfaces. Neither is mid-drive, but it'd take a fairly heavy Rider on a...
  19. J

    Confusion Choosing a Second Ebike

    We've converted several City Commuters to front suspension at our shop, including my wife's personal bike. We've only done the 26", but I'm sure the 28" would be doable. ROCebike is right, any good bike shop should be able to do it, although some Pedego stores might not offer this service. I...
  20. J

    ISO Canadian fat tire e-bike

    Do you not like the current gen Trail Trackers? If not, maybe you can find a used one. We have an old one in our Pedego store that we use for rentals. Maybe one of the Canada stores has one, too. Yes, Roshan was who I was talking about. Is it 3rd or 4th gen already? Seems like just yesterday...
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