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I understand you're frustration. Buying direct from these Chinese companies has it's issues. Some feel better (and safer) using Alibaba which provides some buyer protections. But it really is caveat emptor when buying direct from China. I'm long past buying any cheap ebike as I ride a lot (500+...

If you click the details link (below the add to cart button) or just use the Frey link in the OP's first post you will see much more detail including the Neo/Neo Pro comparison chart ...

They use Presta valves and so it's both harder and a very messy process to inject the sealant into the tube. Try Tannus inserts instead. They should give you all the flat protection you need and, you can short ride them home if you do get a flat.

I bought my Serial 1 Rush Cty Speed from my local LBS (Mike's Bikes) and only paid sales tax. My 2021 size XL (I'm tall) was Black Friday discounted $1000 last fall and so was a great value at $4300 out the door. The MSLP has gone up a bit since due to the new AP and associated hardware/software...

It is not really a mountain bike (more of a hunting/adventure bike) so the fork upgrade is probably unnecessary. I had an RST and the standard cool looking inverted front fork will do the job. Good price and a fun bike to ride as long as the large frame fits you ...

Google "lugging a motor"

Thanks for the perspective ... Serial 1 seems to be sticking to this no upgrade position for the Gen 1 bikes. I have an Riese & Muller with a good ride control app by Bosch and the R&M is my prefered distance/speed bike so the Serial 1 is relegated to more casual rides with my wife. I suppose I...

Not Rudy, but I tried it and no it will not fit on the Serial 1 front rack. Also found is a has a rattle that is very annoying. It must be at the 2 plastic connection points. Anyone experienced this and have a fix?

AFAIK, they never published the involved serial numbers. You had to send your battery serial numbers to FTH Power and they would let you know if they were in the problem batch. Best to contact whom ever you purchased from for that info.

I can only speak to the MD1000 battery securing method and in that case, I learned the hard way by having a battery fall out while going down hill at 30 mph which could have caused my battery to explode and or burn. As it turned out, there was only cosmetic damage to the battery but it prompted...

I hope you meant insight (although I have been accused of the latter tactic) ... :) I would place the the Enviolo in the non off road category. That doesn't mean it can't work but certainly not what it was designed for. I only ride my R&M on the longer ride (50-60 miles) that includes some...

The problem here is customer expectations. Cheap (it's all relative) ebikes have serious liabilities and the "manufacturers" profit margins do not allow for any level of customer support. So when you buy one of these "bargains" you should expect that you're on your own. Some here get lucky or...

Well it's good to know that sometimes, the squeaky wheel does get the oil ...

Ahh, my old friend Tom D. I see your still riding the Watt Wagon wave but sadly, it appears there may be rocks (really big ones:eek: ) ahead. In any case, that as you say "POS I bought from China" is very similar (component wise) to those wagons full of watts you prefer. Of course I only had to...

The Serial 1 bikes are all general purpose riders and frankly, they are great if you want a quiet, ride around town bike path kind of ebike. For most ebike buyers and riders, they are a well made, nice component, excellent warranty solution that is better than most.

Well, there's a first time for everything ... :rolleyes:

My guess is they must be master wheel smiths who have very likely never touched an Ebike. The people I've met who consider themselves "Master Wheel Builders" have an inherent disdain for ebikes. Spoke thickness is relative to bike weight and use case. The additional torque generated by the...

What goes up, must come down ... :-)

Great video and I want (need) to buy one of these bikes.

WW has always been a cult type of business with followers that remind me of Scientologists. They were the boutique brand at a top end price of a low end (mostly branded ebikes from China) market. The donors for this "Super Bike" were I assume the most loyal WW customers and for the company's...