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Been talking to Ride1Up support. Initially, they suggested that nothing was wrong, that the noise was from the motor's internal gear. I responded with another video below, which was recorded indoors without wind noise, and you can clearly hear a pretty annoying, piercing squeal whenever the...

Not the brakes, since I didn't engage them. Coasting, no noise; pedal, then there's noise.

So this is normal? The internal gears make noise when I pedal, with the motor off?

Sent video to support, waiting for response. Sent video to support, waiting for response.

I noticed that while pedaling, there is a squealing noise coming from the rear axle area. This was with PAS off, and no throttle. Has anyone else experienced this? The noise is not present all the time. Ridden it only 20 miles so far. Video link: https://photos.app.goo.gl/YJzyxSwURhCrkjC8A

Ordered 500 Series ST on Tuesday night, was suppose to be delivered Thursday but didn’t get it until Saturday due to winter storms. Really excited to receive the bike so quickly, especially with so many bikes on backorder. The bike box was in good condition when I received it from Fedex. I...

I totally agree, especially with bike shops so backed up these days. I bike enough that it makes more sense to service it myself. So far I've learned to tune the derailer, replace brake pads, bleed the brakes, replace broken shifter myself.

Where did you see that? This article says: "Our warranty is valid without a mechanic sign-off or inspection." https://ride1up.freshdesk.com/support/solutions/articles/65000167579-i-dont-want-to-get-my-bike-assembled-or-certified-by-a-mechanic-what-is-my-warranty-status-

I ordered the 500 Series Tuesday night, and it will be arriving Thursday!! I purchased a couple of torque wrenches and grease from Amazon, which unfortunately won't arrive until Friday. I've maintained bikes before but never assembled one before. What areas did you guys grease during...

I'm in California. I wouldn't expect her to use throttle that much since we're trying to get a good workout, so PAS should be the primary usage. But it is still nice to have a throttle available whenever needed.

Thanks for everyone's input. I purchased Ride1Up 500 last night. I think with 9 levels of programmable assist, it should do the job. Now I just need to study the assembly instructions and buy some torque wrenches before it arrives.

Which bikes have twist throttle? All the ones I've seen are push button throttle. Are these bikes with cadense sensors?

She likes to ride, but she feels it is too hard to keep up with me, especially when going up hills. I'm hoping with her on an ebike we can both get a good workout together without her getting too tired.

My understanding from the forum is that cadence sensors are like "on/off" switches. I'm wondering how that affects your ability to ride with someone else who is not riding an ebike. I want to buy an ebike for my girlfriend, but I want to be able to ride together. For example, when I'm doing a...